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  • Dominic 21 posts 93 karma points
    Feb 09, 2016 @ 11:06
    Dominic
    0

    Application shutdown - various reasons

    Hi,

    Looking through the Umbraco Trace Log I have noticed that the application keeps shutting down.

    We are running Umbraco 7.2.8 on IIS 6.2 Windows Server 2012 R2.

    We have installed hotfix KB320584 via a Windows update.

    The reason is often BinDirChangeOrDirectoryRename, but there are others too, like ConfigurationChange.

    Here is a sample from the log:

    2016-02-09 08:48:41,612 [14] INFO  Umbraco.Core.PluginManager - [P9776/T42/D54] Starting resolution types of Umbraco.Core.PropertyEditors.IParameterEditor
2016-02-09 08:48:41,612 [14] INFO  Umbraco.Core.PluginManager - [P9776/T42/D54] Completed resolution of types of Umbraco.Core.PropertyEditors.IParameterEditor, found 80 (took 2ms)
2016-02-09 08:48:41,862 [102] INFO  Umbraco.Web.Scheduling.BackgroundTaskRunner - [P9776/T142/D48] [ScheduledPublishing] Terminating (immediate)
2016-02-09 08:48:41,862 [102] INFO  Umbraco.Web.Scheduling.BackgroundTaskRunner - [P9776/T142/D48] [ScheduledPublishing] Cancelling tasks
2016-02-09 08:48:41,972 [102] INFO  Umbraco.Web.Scheduling.BackgroundTaskRunner - [P9776/T142/D48] [ScheduledPublishing] Tasks cancelled, terminated
2016-02-09 08:48:41,972 [102] INFO  Umbraco.Web.Scheduling.BackgroundTaskRunner - [P9776/T142/D48] [KeepAlive] Terminating (immediate)
2016-02-09 08:48:41,972 [102] INFO  Umbraco.Web.Scheduling.BackgroundTaskRunner - [P9776/T142/D48] [KeepAlive] Cancelling tasks
2016-02-09 08:48:42,081 [102] INFO  Umbraco.Web.Scheduling.BackgroundTaskRunner - [P9776/T142/D48] [KeepAlive] Tasks cancelled, terminated
2016-02-09 08:48:42,097 [102] INFO  Umbraco.Web.Scheduling.BackgroundTaskRunner - [P9776/T142/D48] [ScheduledTasks] Terminating (immediate)
2016-02-09 08:48:42,097 [102] INFO  Umbraco.Web.Scheduling.BackgroundTaskRunner - [P9776/T142/D48] [ScheduledTasks] Cancelling tasks
2016-02-09 08:48:42,206 [102] INFO  Umbraco.Web.Scheduling.BackgroundTaskRunner - [P9776/T142/D48] [ScheduledTasks] Tasks cancelled, terminated
2016-02-09 08:48:42,206 [102] INFO  Umbraco.Web.Scheduling.BackgroundTaskRunner - [P9776/T142/D48] [LogScrubber] Terminating (immediate)
2016-02-09 08:48:42,206 [102] INFO  Umbraco.Web.Scheduling.BackgroundTaskRunner - [P9776/T142/D48] [LogScrubber] Cancelling tasks
2016-02-09 08:48:42,315 [102] INFO  Umbraco.Web.Scheduling.BackgroundTaskRunner - [P9776/T142/D48] [LogScrubber] Tasks cancelled, terminated
2016-02-09 08:48:42,315 [102] INFO  Umbraco.Core.UmbracoApplicationBase - [P9776/T142/D48] Application shutdown. Reason: BinDirChangeOrDirectoryRename

    And...

    2016-02-09 08:18:13,390 [75] INFO  Umbraco.Web.Scheduling.BackgroundTaskRunner - [P9776/T73/D6] [ScheduledPublishing] Terminating
2016-02-09 08:18:13,390 [75] INFO  Umbraco.Web.Scheduling.BackgroundTaskRunner - [P9776/T73/D6] [ScheduledPublishing] Waiting for tasks to complete
2016-02-09 08:18:13,390 [75] INFO  Umbraco.Web.Scheduling.BackgroundTaskRunner - [P9776/T73/D6] [ScheduledPublishing] Tasks completed, terminated
2016-02-09 08:18:17,046 [75] INFO  Umbraco.Web.Scheduling.BackgroundTaskRunner - [P9776/T73/D6] [KeepAlive] Terminating
2016-02-09 08:18:17,046 [75] INFO  Umbraco.Web.Scheduling.BackgroundTaskRunner - [P9776/T73/D6] [KeepAlive] Waiting for tasks to complete
2016-02-09 08:18:17,046 [75] INFO  Umbraco.Web.Scheduling.BackgroundTaskRunner - [P9776/T73/D6] [ScheduledTasks] Terminating
2016-02-09 08:18:17,046 [75] INFO  Umbraco.Web.Scheduling.BackgroundTaskRunner - [P9776/T73/D6] [ScheduledTasks] Waiting for tasks to complete
2016-02-09 08:18:17,046 [75] INFO  Umbraco.Web.Scheduling.BackgroundTaskRunner - [P9776/T73/D6] [LogScrubber] Terminating
2016-02-09 08:18:17,046 [75] INFO  Umbraco.Web.Scheduling.BackgroundTaskRunner - [P9776/T73/D6] [LogScrubber] Waiting for tasks to complete
2016-02-09 08:18:17,046 [75] INFO  Umbraco.Web.Scheduling.BackgroundTaskRunner - [P9776/T73/D6] [KeepAlive] Tasks completed, terminated
2016-02-09 08:18:17,046 [75] INFO  Umbraco.Web.Scheduling.BackgroundTaskRunner - [P9776/T73/D6] [LogScrubber] Tasks completed, terminated
2016-02-09 08:18:17,046 [75] INFO  Umbraco.Web.Scheduling.BackgroundTaskRunner - [P9776/T73/D6] [ScheduledTasks] Tasks completed, terminated
2016-02-09 08:18:18,983 [10] INFO  Umbraco.Core.CoreBootManager - [P9776/T57/D8] Umbraco 7.2.8 application starting on WIN-...

    Any ideas what might be causing this?

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  • Daniel 60 posts 174 karma points
    Feb 09, 2016 @ 18:33
    Daniel
    0

    Re: "ConfigurationChange" - did you also install https://support.microsoft.com/en-us/kb/3052480 ?

    Re: "BinDirChangeOrDirectoryRename" - can you locate any directories that get renamed via updated time? Or any files in the /bin/ folder that get updated?

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  • Dominic 21 posts 93 karma points
    Feb 10, 2016 @ 08:47
    Dominic
    0

    Just checked and yes, we have also installed:

    And weirdly there have been no changes to any directories or files in the /bin/ folder.

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  • Hywel Rees 56 posts 224 karma points
    Feb 10, 2016 @ 11:40
    Hywel Rees
    100

    Hi Dominic,

    Have you checked the server for virus scanners etc?

    It may be worth excluding your website folder, and also the %systemdrive%\Windows\Microsoft.NET\Framework and Framework64 folders.

    The hotfix mentioned above fixed the 'ConfigurationChange' restarts for me, but we were having problems with hash.web (inside the framework folders) being touched by mcaffe, which gets treated as a ConfigurationChange event.

    Cheers,

    Hywel

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  • Dominic 21 posts 93 karma points
    Feb 10, 2016 @ 13:53
    Dominic
    0

    Hi Hywel, no I hadn't.

    Thanks for giving us something new to try...hopefully this one will fix it!

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  • Alan Mac Kenna 147 posts 405 karma points MVP c-trib
    Feb 24, 2016 @ 17:10
    Alan Mac Kenna
    0

    Hi all,

    I'm experiencing this on Umbraco 7.2.8 in Azure App Service. Not sure what I can do if it's their platform that needs a hotfix applied!

    Alan

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  • Jeavon Leopold 3074 posts 13632 karma points MVP 11x admin c-trib
    Feb 24, 2016 @ 17:21
    Jeavon Leopold
    0

    Unfortunately, I don't think you can do anything. I have just been checking and KB3052480 still isn't included in any Azure Family 4 Guest OS images which is very annoying!

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  • Alan Mac Kenna 147 posts 405 karma points MVP c-trib
    Feb 24, 2016 @ 17:33
    Alan Mac Kenna
    0

    Mare! So much for convenience of PaaS!

    Thanks Jeavon

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  • Jeavon Leopold 3074 posts 13632 karma points MVP 11x admin c-trib
    Feb 24, 2016 @ 17:35
    Jeavon Leopold
    0

    Indeed, it does make me wonder what Web Apps is running, I wonder if it's always the latest Azure guest OS release.....

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  • Alan Mac Kenna 147 posts 405 karma points MVP c-trib
    Feb 24, 2016 @ 17:55
    Alan Mac Kenna
    0

    Yeah would be nice to have some visibility on that alright.

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  • Dominic 21 posts 93 karma points
    Apr 05, 2016 @ 09:23
    Dominic
    1

    Hywel - thanks again. Tweaking the AV settings resolved this for us!

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  • Hywel Rees 56 posts 224 karma points
    Apr 05, 2016 @ 10:18
    Hywel Rees
    0

    Glad to hear it :)

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