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  • Frederik Sørensen 16 posts 130 karma points
    Mar 16, 2016 @ 09:28
    Frederik Sørensen
    0

    Content node not loading in back office

    Hello again Umbraco forum! Again i don't know if this topic is in the right category but i need some more help. I was trying to edit a content node in the back office on our online site (datariet) but somehow if i access the back office with (www.datariet.dk/umbraco/) i will load the content nodes BUT not actually load them like loading the rich text editor i selected in their document type or see the properties on them, BUT if i then access the back office through (datariet.dk/umbraco/) it will suddenly load? Just a reminder on (www.datariet.dk/umbraco/) it can load everything else. I really hope you guys can help me out! BTW i'm using SQL CE and running Webmatrix Web Deployment if it's going to help. :)

  • Dennis Adolfi 1082 posts 6449 karma points MVP 6x c-trib
    Mar 16, 2016 @ 14:07
    Dennis Adolfi
    0

    Sounds like Caching problem. Have you tried emptying your cache and maybe try with another browser? What browser are you using and with wich version of Umbraco?

    What does your tracelog say?

  • Frederik Sørensen 16 posts 130 karma points
    Mar 17, 2016 @ 07:58
    Frederik Sørensen
    0

    I have only tried with Google Chrome at the moment, Umbraco V: 7.4.1 assembly: 1.0.5891.23238, and i tried reloading the login page and then logged in without cache + where can i find the tracelog on a published website? Because it's fully working locally but on our web server this is where the problem is happening. I hope you can get back to me ASAP also thanks for helping me out again, really appreciate it. :)

  • Dennis Adolfi 1082 posts 6449 karma points MVP 6x c-trib
    Mar 17, 2016 @ 08:21
    Dennis Adolfi
    0

    You find the tracelog in /App_Data/Logs.

  • Dennis Adolfi 1082 posts 6449 karma points MVP 6x c-trib
    Mar 17, 2016 @ 08:26
    Dennis Adolfi
    0

    Try to re-create the error and check the tracelog, post the error logtext in here and i´ll do my best to help you!

  • Frederik Sørensen 16 posts 130 karma points
    Mar 17, 2016 @ 09:10
    Frederik Sørensen
    0

    Hey Dennis! I re-created the error but weird enough it isn't showing anything in the tracelog about it, only this: 2016-03-17 10:02:02,825 [P15112/D2/T135] INFO Umbraco.Core.PluginManager - Starting resolution types of Umbraco.Web.Trees.TreeController 2016-03-17 10:02:02,825 [P15112/D2/T135] INFO Umbraco.Core.PluginManager - Completed resolution of types of Umbraco.Web.Trees.TreeController, found 0 (took 0ms)

    I don't know if this helps much but this is also a very weird error.

  • Dennis Adolfi 1082 posts 6449 karma points MVP 6x c-trib
    Mar 17, 2016 @ 09:12
    Dennis Adolfi
    0

    And this only happend in your live enviroment? Not local? I cant be a permission issue?

  • Frederik Sørensen 16 posts 130 karma points
    Mar 17, 2016 @ 09:13
    Frederik Sørensen
    0

    UPDATED: I just tried with Firefox and it's loading fine on there so the error is happening with Google Chrome, trying to delete cookies and that now to see if it works.

  • Dennis Adolfi 1082 posts 6449 karma points MVP 6x c-trib
    Mar 17, 2016 @ 09:19
    Dennis Adolfi
    100

    Ok, so it only happend in Chrome? Then it must be a cache issue. Chrome can be quite aggressive on caching. Try updating you ClientDependancy:

    From https://our.umbraco.org/documentation/Getting-Started/Setup/Upgrading/general:

    Google Chrome has notoriously aggressive caching, so if something doesn't seem to work well in the backoffice, make sure to clear cache and cookies thoroughly (for other browsers as well). Normally the browser cache problem is automatically handled in an Umbraco upgrade by modifying the config/ClientDependency.config version number, however if you wish to re-force this update you can increment this version number which will ensure that any server-side cache of JavaScript and stylesheets gets cleared as well.

  • Frederik Sørensen 16 posts 130 karma points
    Mar 17, 2016 @ 09:24
    Frederik Sørensen
    1

    I tried deleting cache/cookies and it's working now as usual, thanks for helping me out again. Have a good day/night. :)

  • Dennis Adolfi 1082 posts 6449 karma points MVP 6x c-trib
    Mar 17, 2016 @ 09:27
    Dennis Adolfi
    0

    Awsome, im glad that it worked out for you! :) Good luck with the rest of the site!

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