Sign in Register
Copied to clipboard

Flag this post as spam?

This post will be reported to the moderators as potential spam to be looked at


  • Alex Skrypnyk 6175 posts 24186 karma points MVP 8x admin c-trib
    Aug 16, 2019 @ 20:06
    Alex Skrypnyk
    0

    ImageProcessor Mask doesn't work after upgrade to 7.15.1

    Hello our community

    We've recently have been upgraded the Umbraco 7.6 site to Umbraco 7.15.1 and everything works fine, except ImageProcessor Mask feature. We see a black mask instead of transparent. Help, please :)

    Thanks, Alex

    Copy Link
  • Ronald Barendse 39 posts 218 karma points hq c-trib
    Aug 18, 2019 @ 11:35
    Ronald Barendse
    1

    Hi Alex! Are the ImageProcessor packages and/or configuration also updated? The Umbraco version itself shouldn't matter, as long as the generated crop URLs are identical...

    There are some related issues with blacked out images regarding the PostProcessor: https://github.com/JimBobSquarePants/ImageProcessor/issues/713. Are you using the PostProcessor or running on Azure?

    Copy Link
  • Alex Skrypnyk 6175 posts 24186 karma points MVP 8x admin c-trib
    Aug 21, 2019 @ 16:39
    Alex Skrypnyk
    0

    Hi Ronald,

    Thanks for the answer, I didn't upgrade image processor package separately, I just updated Umbraco, so maybe it's the case.

    But then, why it works locally and doesn't work on the staging.

    Thanks,

    Alex

    Copy Link
  • Ronald Barendse 39 posts 218 karma points hq c-trib
    Aug 22, 2019 @ 07:01
    Ronald Barendse
    1

    The ImageProcessor package may be updated by Umbraco, but if the same version works locally, but not on the staging environment, it's probably another issue: https://github.com/JimBobSquarePants/ImageProcessor/issues/747.

    So double check whether the PostProcessor packge is installed, remove/uninstall it and check whether it works on staging.

    Copy Link
Please Sign in or register to post replies

Write your reply to:

Draft