unable to re sort content in umbraco 700 - Using Umbraco 7

Terry Clancy 204 posts 944 karma points

Dec 11, 2013 @ 22:16

Unable to Re "Sort" Content in Umbraco 7.0.0

I am running Umbraco 7.0.0 but am unable to re-"sort" content.

I need to resort content to change the default home page to an "Under Construction" page and then later to the "released" page.

Attempting to do this I am doing the following

Content / Content / ... / Do Some Thing Else / Sort / Drage one item above another / Save

At that point I get the following screen with the associated animation. I get stcuk at that point with the animation continuing indefinitely.

Note that I previously had a similar problem when I was "Unable to delete Document Types and Templates in Umbraco 7.0.0" . I resolved that problem with various web.config modifications as described at

http://our.umbraco.org/forum/getting-started/installing-umbraco/46574-Unable-to-delete-Document-Types-and-Templates-in-Umbraco-700

With those changes in place it is disappointing to still having a similar problem.

Any help would be appreciated.

Thanks all, Terry Clancy

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Per Ploug 865 posts 3491 karma points MVP admin

Dec 12, 2013 @ 09:31

Hi Terry

The issue might be related to those config changes, I cant replicate it here, but I think it might have to do with IE, will do some testing after 7.0.1 is out.

If you sort, then close the dialog, then refresh the tree, has the tree been sorted?

/Per

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Terry Clancy 204 posts 944 karma points

Dec 12, 2013 @ 09:50

Hi Per,

I first experienced the problem with IE. But I just checked with FireFox and Chrome and exactly the same problem occurs.

If I sort and close the dialog and the look at it again the tree has NOT been sorted. The attempt to sort has no effect.

Terry

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Terry Clancy 204 posts 944 karma points

Dec 12, 2013 @ 09:53

Per,

For reference here is my current web.config file. All the changes I have made are marked:

<?xml version="1.0" encoding="utf-8"?>
<configuration>
<configSections>
    <section name="urlrewritingnet" restartOnExternalChanges="true" requirePermission="false" type="UrlRewritingNet.Configuration.UrlRewriteSection, UrlRewritingNet.UrlRewriter" />
    <section name="microsoft.scripting" type="Microsoft.Scripting.Hosting.Configuration.Section, Microsoft.Scripting, Version=1.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" requirePermission="false" />
    <section name="clientDependency" type="ClientDependency.Core.Config.ClientDependencySection, ClientDependency.Core" requirePermission="false" />
    <section name="Examine" type="Examine.Config.ExamineSettings, Examine" requirePermission="false" />
    <section name="ExamineLuceneIndexSets" type="Examine.LuceneEngine.Config.IndexSets, Examine" requirePermission="false" />
    <section name="log4net" type="log4net.Config.Log4NetConfigurationSectionHandler, log4net" requirePermission="false" />
    <sectionGroup name="umbracoConfiguration">
      <section name="settings" type="Umbraco.Core.Configuration.UmbracoSettings.UmbracoSettingsSection, Umbraco.Core" requirePermission="false" />
      <section name="BaseRestExtensions" type="Umbraco.Core.Configuration.BaseRest.BaseRestSection, Umbraco.Core" requirePermission="false" />
      <section name="FileSystemProviders" type="Umbraco.Core.Configuration.FileSystemProvidersSection, Umbraco.Core" requirePermission="false" />
      <section name="dashBoard" type="Umbraco.Core.Configuration.Dashboard.DashboardSection, Umbraco.Core" requirePermission="false" />
    </sectionGroup>
</configSections>
<umbracoConfiguration>
    <settings configSource="config\umbracoSettings.config" />
    <BaseRestExtensions configSource="config\BaseRestExtensions.config" />
    <FileSystemProviders configSource="config\FileSystemProviders.config" />
    <dashBoard configSource="config\Dashboard.config" />
</umbracoConfiguration>
<urlrewritingnet configSource="config\UrlRewriting.config" />
<microsoft.scripting configSource="config\scripting.config" />
<clientDependency configSource="config\ClientDependency.config" />
<Examine configSource="config\ExamineSettings.config" />
<ExamineLuceneIndexSets configSource="config\ExamineIndex.config" />
<log4net configSource="config\log4net.config" />
<appSettings configSource="config\appSettings.config" />

<connectionStrings configSource="config\connectionStrings.config" />
    
<system.data>
    <DbProviderFactories>
      <remove invariant="System.Data.SqlServerCe.4.0" />
      <add name="Microsoft SQL Server Compact Data Provider 4.0" invariant="System.Data.SqlServerCe.4.0" description=".NET Framework Data Provider for Microsoft SQL Server Compact" type="System.Data.SqlServerCe.SqlCeProviderFactory, System.Data.SqlServerCe, Version=4.0.0.0, Culture=neutral, PublicKeyToken=89845dcd8080cc91" />
      <remove invariant="MySql.Data.MySqlClient" />
      <add name="MySQL Data Provider" invariant="MySql.Data.MySqlClient" description=".Net Framework Data Provider for MySQL" type="MySql.Data.MySqlClient.MySqlClientFactory, MySql.Data, Version=6.6.5.0, Culture=neutral, PublicKeyToken=c5687fc88969c44d" />
    </DbProviderFactories>
</system.data>
<system.net>
    <mailSettings>
      <smtp>
        <network host="127.0.0.1" userName="username" password="password" />
      </smtp>
    </mailSettings>
</system.net>
<system.web>
    
    
    
    
    
    
    <customErrors mode="Off" />

<webServices>
<protocols>
    <add name="HttpGet"/>
    <add name="HttpPost"/>
</protocols>
</webServices>

</system.web>
<system.webServer>
<validation validateIntegratedModeConfiguration="false" />

<modules runAllManagedModulesForAllRequests="false">

<remove name="WebDAVModule" />

    </modules>
    <handlers accessPolicy="Read, Write, Script, Execute">
      <remove name="WebServiceHandlerFactory-Integrated" />
      <remove name="ScriptHandlerFactory" />
      <remove name="ScriptHandlerFactoryAppServices" />
      <remove name="ScriptResource" />
      <remove name="Channels" />
      <remove name="Channels_Word" />
      <remove name="ClientDependency" />

<remove name="ExtensionlessUrlHandler-ISAPI-4.0_32bit" />
<remove name="ExtensionlessUrlHandler-ISAPI-4.0_64bit" />
<remove name="ExtensionlessUrlHandler-Integrated-4.0" />
<remove name="WebDAV"/>

<add name="Access-Control-Allow-Origin" value="*" />
    <add name="Access-Control-Allow-Methods" value="GET,PUT,POST,DELETE,OPTIONS" />
    <add name="Access-Control-Allow-Headers" value="Content-Type" />

</customHeaders>
    </httpProtocol>
</system.webServer>
<runtime>
    <assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1">
      
      <dependentAssembly>
        <assemblyIdentity name="System.Web.Extensions" publicKeyToken="31bf3856ad364e35" />
        <bindingRedirect oldVersion="1.0.0.0-1.1.0.0" newVersion="4.0.0.0" />
      </dependentAssembly>
      <dependentAssembly>
        <assemblyIdentity name="System.Web.Extensions.Design" publicKeyToken="31bf3856ad364e35" />
        <bindingRedirect oldVersion="1.0.0.0-1.1.0.0" newVersion="4.0.0.0" />
      </dependentAssembly>
      
      <dependentAssembly>
        <assemblyIdentity name="System.Web.Helpers" publicKeyToken="31bf3856ad364e35" />
        <bindingRedirect oldVersion="1.0.0.0-2.0.0.0" newVersion="2.0.0.0" />
      </dependentAssembly>
      <dependentAssembly>
        <assemblyIdentity name="System.Web.Mvc" publicKeyToken="31bf3856ad364e35" />
        <bindingRedirect oldVersion="1.0.0.0-4.0.0.0" newVersion="4.0.0.0" />
      </dependentAssembly>
      <dependentAssembly>
        <assemblyIdentity name="System.Web.WebPages" publicKeyToken="31bf3856ad364e35" />
        <bindingRedirect oldVersion="1.0.0.0-2.0.0.0" newVersion="2.0.0.0" />
      </dependentAssembly>
      <dependentAssembly>
        <assemblyIdentity name="System.Web.WebPages.Razor" publicKeyToken="31bf3856ad364e35" />
        <bindingRedirect oldVersion="1.0.0.0-2.0.0.0" newVersion="2.0.0.0" />
      </dependentAssembly>
      
      <dependentAssembly>
        <assemblyIdentity name="HtmlAgilityPack" publicKeyToken="bd319b19eaf3b43a" culture="neutral" />
        <bindingRedirect oldVersion="1.4.5.0-1.4.6.0" newVersion="1.4.6.0" />
      </dependentAssembly>
    </assemblyBinding>
</runtime>
</configuration>

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Per Ploug 865 posts 3491 karma points MVP admin

Dec 12, 2013 @ 10:52

Hmm, could you do the sort in chrome then, with the js console open, there must be some sort of error outputted so we can debug

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Terry Clancy 204 posts 944 karma points

Dec 12, 2013 @ 19:06

Per,

>>>>> Here is the output in the Chrome Debug Console (I was unable to copy/paste the text):

>>>>> Here is the output from the Firefox Debug console:

>>>>> Strangly in IE I did not get any Console errors or traffic at all - I just get the message "JavaScript Console is attached and accepting commands." and then nothing - not sure what the problem is.

Please let me know if this sheds any light on the problem,

Thanks for all your help

Terry

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Terry Clancy 204 posts 944 karma points

Dec 21, 2013 @ 00:36

PING !?

Any ideas on this ????

I need to deploy this site and am stuck on this.

Is there any reason to expect that upgrading to 7.0.1 might help with this ?

Thanks

Terry Clancy

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Terry Clancy 204 posts 944 karma points

Dec 26, 2013 @ 02:58

Ping ???

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William Charlton 171 posts 218 karma points

Jul 29, 2015 @ 13:02

Hi, I have the same problem and cannot find a fix. It is fine on my localhost but not on the hosted site. I've tried Chrome and FF. There doesn't seem to be anything in the site logs to indicate a problem.

Did you get a fix?

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Rik Helsen 670 posts 873 karma points

Jul 29, 2015 @ 14:47

You're replying to a post from 2013 about umbraco 7.0.0

I'd assume this would be fixed if you upgrade to a more recent version, sorting works on my 7.2.x sites. I can't find relevant issues in the issuetracker about this topic, so i doubt a bug was submitted at the time.

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William Charlton 171 posts 218 karma points

Jul 29, 2015 @ 15:20

Hmm I'm on 7.1.8 and upgrading is not my favourite option. What is it like these days? The last time I tried an upgrade was on v3 or 4 and it resulted in a complete rebuild. I think we did it twice and both were disasters.

I found a 500 error page by watching the console in Firebug which had a link to https://support.microsoft.com/en-gb/kb/942055 which might hold some answers. I informed the hosts of this.

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Rik Helsen 670 posts 873 karma points

Jul 29, 2015 @ 15:23

check the solution in the comments of this issue: http://issues.umbraco.org/issue/U4-4633

it seems like it could be of use. you are getting this when sorting the top-level nodes, and not when you sort pages a level deeper in your structure right?

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William Charlton 171 posts 218 karma points

Jul 29, 2015 @ 15:23

P.S. I have already posted this on https://our.umbraco.org/forum/umbraco-7/using-umbraco-7/68283-sort-pages-not-working then while hunting about found this and wondered if it might shed some light if Terry had found an answer.

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William Charlton 171 posts 218 karma points

Jul 29, 2015 @ 16:18

I had a similar answer on the other post I made, so maybe it IS the answer? Weirdly it isn't an issue on my localhost set up.

How on earth did this slip through the build? Or does it just happen under certain set ups? I don't think I have direct access to the db but I'll ask - thanks for the info :)

I have only tried this on the top level nodes, so it is possible that it works lower down, I'll have a play.

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William Charlton 171 posts 218 karma points

Jul 30, 2015 @ 09:43

I have increased the dataNvarchar to max but still get the same error. I have also tried setting permissions on the web.config to full but still no change. I doubt upgrading will fix this one. Seems I'm stuck.

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William Charlton 171 posts 218 karma points

Jul 30, 2015 @ 10:18

The hidden error page that comes up in the console says "unable to read config file" and then gives the file path as: \?\UNC\sambaf\sites\Mydomain.co.uk\public_html \umbraco\WebServices\NodeSorter.asmx\UpdateSortOrder\web.config

Apart from the weird path showing a file name (NodeSorter.asmx) followed by a path does that mean anything to anyone? Something doesn't look right here.

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William Charlton 171 posts 218 karma points

Jul 31, 2015 @ 15:22

SOLVED!

I'm developing an Umbraco site for www.friendsofguysmarsh.co.uk (not live yet) and found a host that offers free (UK) charity hosting TSO https://www.tsohost.com/web-hosting/charity-hosting . I was a bit sceptical as we have always run our own dedicated servers (for a company I sold a few years back). First I had to find out if they could run Umbraco on a MSSQL DB luckily they said they could so that was settled.

There were a few hiccoughs, but TSO have been exceptional and tech support are really on the ball (we also had a problem with the App Pool and being logged out at random - Fixed by Adam at TSO) and a couple of small niggles, quickly fixed.

This last one was a real test . TSO provide db access so I resized dataNvarchar, that didn't fix it. Next we reset permissions and tried all that stuff but still no joy then Danny (hero of the moment) of TSO tech support found https://our.umbraco.org/forum/umbraco-7/using-umbraco-7/61149-Error-when-sorting-nodes-in-back-office#comment-210599 It looked like exactly the problem. I found /Umbraco/Dialogs/sort.aspx and rewrote: WebServices/nodeSorter.asmx/UpdateSortOrder?app=

to

WebServices/nodesorter.asmx/UpdateSortOrder?app=

I renamed

/Umbraco/Webservices/nodeSorter.asmx

to

/Umbraco/Webservices/nodesorter.asmx

Then in the TSO host admin area recycled the App Pool and BINGO it worked!

I don't often give public praise for service but in this case deep thanks go to TSO and especially to Adam, Darren and the others in tech support. Hosting as it should be. The Umbraco community are of course also brilliant as always ;)

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Caractacus Downes 81 posts 314 karma points

Nov 15, 2016 @ 10:13

Fantastic - just what I was looking for. So this issue is still present for Umbraco 7.5.3 - or perhaps it's an OS thing rather than something Umbraco can fix ...?

Cheers,

Crac

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William Charlton 171 posts 218 karma points

Nov 15, 2016 @ 10:54

Caractacus, It could be something that the Umbraco team might "fix". Though the smarter thing would be to build in a test for case sensitivity in the host system. I'd be interested to know if rewriting those files to lowercase works for you. That would confirm that this is indeed the problem.

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Caractacus Downes 81 posts 314 karma points

Nov 17, 2016 @ 15:32

Making the changes you suggested did fix the problem.

I'm still trying to understand where the case sensitivity is creeping in. Windows in general isn't case sensitive is it? Javascript is, but isn't it just writing a string which then gets parsed and processed by (I thought) case-insensitive IIS, so where is the problem?

It would be good to get a clear idea of what is going on, as I guess this will come and get me again next time I update Umbraco - and I'll have forgotten what the fix was by then ...

Cheers,

Crac

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William Charlton 171 posts 218 karma points

Nov 17, 2016 @ 16:01

Hi Caractacus, I forget how I found the cause but yes it was on a, supposedly case agnostic, Windows system. But I guess the issue might be XML (definitely NOT case agnostic) related - just a thought. But it gave me a lot of grief at the time. Coming from an XML background, for me keeping case consistent is ingrained but I know this is not always the case with other programmers. I've see code flip between Camel case to Pascal Case to anything in-between. Don't think I've see ALL CAPS

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Chris Dunsing 18 posts 83 karma points

Sep 21, 2021 @ 20:55

Had an similar issue with with a 7.15.X site recently. I discovered that there was as a duplicate entry in the applications.config file.

<add alias="AppX" name="App X" icon="icon-X" sortOrder="20" />
<add alias="AppX" name="App X" icon="icon-X" sortOrder="20" />

Any sort request would fail supposedly because of the noted sort order collision sortOrder="20". Sort worked normally after the correction.

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Unable to Re "Sort" Content in Umbraco 7.0.0