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  • jeff mayer 122 posts 200 karma points
    Apr 01, 2014 @ 19:57
    jeff mayer
    0

    Media Icon Missing

    The media icon and the media tree is missing in the  left nav bar. I don't see any errors in my log file and I am running  7.1 GM.  Any suggestions? Logged in as admin.

     

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Apr 01, 2014 @ 21:16
    Jan Skovgaard
    0

    Hi Jeff

    Not sure what GM stands for? However...

    What user type are you logged in as? And have the user type got access to the media section?

    Try checking your user settings and see if there is a checkbox for the media section.

    If that IS in place then try checking the /app_data/logs file and see if it reveals any issues.

    Looking forward to hearing from you.

    Cheers, Jan

  • jeff mayer 122 posts 200 karma points
    Apr 01, 2014 @ 21:48
    jeff mayer
    0

    Sorry I mean RC.  I am using an admin account. There is a checkbox already selected for media. Nothing in the logs.

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Apr 01, 2014 @ 22:49
    Jan Skovgaard
    0

    Hi Jeff

    No worries, just got confused - perhaps a special version I did not know about ;-)

    Hmm, could you send a screendump of your users settings?

    What is your setup? Server, Database etc?

    /Jan

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Apr 01, 2014 @ 22:58
    Jan Skovgaard
    0

    Hi Jeff

    Did you check out the installation documentation as well to make sure all has been setup correctly?

    /Jan

  • jeff mayer 122 posts 200 karma points
    Apr 02, 2014 @ 15:15
    jeff mayer
    0

    When I upgraded to 7.1 beta I lost the media icon. Using SQL 2005 , Windows Server 2008

     

     

  • jeff mayer 122 posts 200 karma points
    Apr 02, 2014 @ 15:16
    jeff mayer
    0

    Also tried to create a new user as an administrator, but the same issue occurs. 

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Apr 02, 2014 @ 15:35
    Jan Skovgaard
    0

    Hi Jeff

    Wow, that's really odd. It's not even selectable in the sections...

    Could you see if upgrading to 7.1RC helps? It's right next to the beta download.

    If that does not help I think you should create an issue on the issue tracker describing your process with as much detail as possible so the guys have something to work with. It would be a good idea to reference this post as well.

    /Jan

  • Bjarne Fyrstenborg 1281 posts 3992 karma points MVP 8x c-trib
    Apr 02, 2014 @ 15:55
    Bjarne Fyrstenborg
    1

    Hi Jeff

    Have you checked that you are not missing the "media" element in /config/applications.config

    or perhaps if the application pool is restarted and the browsers cache is cleared it might be added?

    <?xml version="1.0" encoding="utf-8"?>
    <applications>
      <add alias="content" name="Content" icon="traycontent" sortOrder="0" />
      <add alias="media" name="Media" icon="traymedia" sortOrder="1" />
      <add alias="settings" name="Settings" icon="traysettings" sortOrder="2" />
      <add alias="developer" name="Developer" icon="traydeveloper" sortOrder="3" />
      <add alias="users" name="Users" icon="trayuser" sortOrder="4" />
      <add alias="member" name="Members" icon="traymember" sortOrder="5" />
      <add alias="translation" name="Translation" icon="traytranslation" sortOrder="6" />
    </applications>

    /Bjarne

  • jeff mayer 122 posts 200 karma points
    Apr 02, 2014 @ 17:41
    jeff mayer
    0

    Here's my application.config file. Restarted site a few times. 

     

     

    <?xml version="1.0" encoding="utf-8"?>

    <applications>

    <add alias="content" name="Content" icon="traycontent" sortOrder="0" />

      <add alias="media" name="Media" icon="traymedia" sortOrder="1" />

      <add alias="settings" name="Settings" icon="traysettings" sortOrder="2" />

      <add alias="developer" name="Developer" icon="traydeveloper" sortOrder="3" />

      <add alias="users" name="Users" icon="trayuser" sortOrder="4" />

      <add alias="member" name="Members" icon="traymember" sortOrder="5" />

      <add alias="translation" name="Translation" icon="traytranslation" sortOrder="6" />

    </applications>

  • jeff mayer 122 posts 200 karma points
    Apr 02, 2014 @ 17:43
    jeff mayer
    0

    Hi Jan, I upgraded to RC, I just starting having the issue when I moved to 7.1 beta. When I upgraded to RC the issue wasn't resolved

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Apr 02, 2014 @ 19:57
    Jan Skovgaard
    0

    Hi Jeff

    Ok, that's really odd - perhaps you should try and file a bug report at the issue tracker if you have checked everything you can. But make sure to provide as much information as possible to make it easier on the guys. You can file an issue here http://issues.umbraco.org/issues

    Just out of curiosity - Does this also happen if you make a fresh installation of v7.1RC ?

    /Jan

  • jeff mayer 122 posts 200 karma points
    Apr 04, 2014 @ 16:55
    jeff mayer
    0

    This seems related, when try to insert a media item I get this error from the  Media API

     

    /umbraco/backoffice/UmbracoApi/Media/GetChildren?id=-1&pageNumber=0&pageSize=0&orderBy=SortOrder&orderDirection=Ascending&filter=

     

     

    )]}',
    {"Message":"Authorization has been denied for this request."}
  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Apr 04, 2014 @ 17:03
    Jan Skovgaard
    0

    Hi Jeff

    Really puzzled about what is going on there...

    Could you try and download v7.1 final? It was released yesterday... and just do a fresh installation of that to see if it keeps happening to you?

    If it works in the fresh install would you then be able to merge your content into the new installation using the usync package perhaps?

    /Jan

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