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  • Craig100 1136 posts 2523 karma points c-trib
    Apr 18, 2014 @ 16:36
    Craig100
    0

    V7 Media section confusion

    Hi,

    The V4 & 6 media section trees show all folders and subfolders in a tree. The V7.0.4 one doesn't. As this same tree is used in the "Move" dialogue it means you can't move images to or between subfolders. Is this a known bug? Has it already been fixed in a version newer than V7.0.4?  Have a client with a pressing need to do a lot of work over this Easter weekend and can't if this situation exists. The site has recently been upgraded from V4.7 to 7.0.4 so this revelation has come as a disappointment as it seems V7 has gone backwards.  Hoping it's just a configuration issue.

    Many thanks,

    Craig

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Apr 19, 2014 @ 09:56
    Jan Skovgaard
    0

    Hi Craig

    Is it possible for you to see if the issue remains in version 7.1.1? If it does not then it's perhaps worthwhile upgrading to this release instead?

    Could you perhaps post a screendump of the issue?

    /Jan

  • Matthew 138 posts 201 karma points
    Apr 19, 2014 @ 17:53
    Matthew
    0

    It works in v.7.1.1 but only by the 'Move' operation, not drag and drop.

  • Craig100 1136 posts 2523 karma points c-trib
    Apr 19, 2014 @ 20:31
    Craig100
    0

    I've just upgraded from V7.0.4 to 7.1 to 7.1.1 and it hasn't fixed it. You can't MOVE a file to a sub folder. By which I mean, if I have a Media tree like this:-

    Media
    --Test1
    ----SubTest1
    --Test2
    ----SubTest2 

    I can't move images from Media to SubTest1, nor can I move media from Test1 to SubTest1. I can ONLY move images INTO 1 level folders at the level of Test1 or Test2. This is because the Media tree doesn't show sub folders at all.

    @Matthew, does your Media tree expand to show sub folders?  I had this site upgraded from 4.7 to 7.0.4 by another company as I was busy (and didn't fancy that particular challenge if I'm honest) so I just need to check it's not something gone awry in their upgrade process rather than a bug in V7.1.1.

    So given the tree above, are you saying that you can move files from Media to SubTest1 or from SubTest2 to SubTest1?

    Thanks

  • Matthew 138 posts 201 karma points
    Apr 19, 2014 @ 22:09
    Matthew
    0

    moving image from 'media' to 'test2' seems to work ok, if I'm following you correctly.

    enter image description here

  • Matthew 138 posts 201 karma points
    Apr 19, 2014 @ 22:11
    Matthew
    0

    and did one from test2 to test, also worked.

  • Craig100 1136 posts 2523 karma points c-trib
    Apr 19, 2014 @ 22:23
    Craig100
    0

    Thanks Matthew, I'm referring it back to the upgrader for comment/investigation.

  • Matthew 138 posts 201 karma points
    Apr 19, 2014 @ 22:44
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