Ok, that is really weird - Have you double checked your permissions? I have been playing around with 7.1.1 myself and so have many other people and I have not seen this behavior myself nor have I seen any issues about it on the issue tracker.
This is a long shot...but could you try going to /app_data/temp/clientdependency and delete all the files from this folder and then go to /config/clientdependency.config and increment the version number. Then recycle the app pool and login to Umbraco and try again...does this help?
Good suggestion but it didn't make a difference :-( Any other ideas? This is the most basic functionality - not much of a CMS if INSERT IMAGE and INSERT LINK doesn't work ;-)
Yeah. that's really odd as it's usually working - Perhaps it's a good idea to go over the permission settings again and see if they are setup correctly for iusr and network service. Perhaps just try to give the everyone role full access on the Umbraco root folder and inherit it all the way down - This should of course not be set like this all the time but for a quick test to see if it's related to permissions then it might be worth it.
Have you tried having the browser console log open and see if any javascript errors occur or if some 404's are thrown when you try inserting an image or a link?
Also try having a look at the /app_data/logs file and see if something useful is written to the trace-log.
Thanks for sharing the solution - it's just weird that it happened.
There was another post during this week where a guy had the same issue as you guys did...when he tried to see if he got some error messages in the console log (Using the RTE while it was open) the issue disappeared...
So it's kinda hard to file a bug report about something when one is not able to describe the steps to reproduce :-/
Hyperlink & Media Picker doesn't work in Umbraco 7.1.1
Using a clean install of Umbraco version 7.1.1 assembly: 1.0.5211.22376
I'm trying to insert an image using the Media Picker in the Richtext editor:
Hi Jonas
How did you install Umbraco? Using nuget, manually or?
/Jan
Hi Jan. Yes, manually...
Ok, and what browser are you using?
/Jan
We've tried them all. Initially we were using Chrome but we tried using IE11 and FireFox...
Hi Jonas
Ok, that is really weird - Have you double checked your permissions? I have been playing around with 7.1.1 myself and so have many other people and I have not seen this behavior myself nor have I seen any issues about it on the issue tracker.
This is a long shot...but could you try going to /app_data/temp/clientdependency and delete all the files from this folder and then go to /config/clientdependency.config and increment the version number. Then recycle the app pool and login to Umbraco and try again...does this help?
/Jan
Good suggestion but it didn't make a difference :-( Any other ideas? This is the most basic functionality - not much of a CMS if INSERT IMAGE and INSERT LINK doesn't work ;-)
Hi Jonas
Yeah. that's really odd as it's usually working - Perhaps it's a good idea to go over the permission settings again and see if they are setup correctly for iusr and network service. Perhaps just try to give the everyone role full access on the Umbraco root folder and inherit it all the way down - This should of course not be set like this all the time but for a quick test to see if it's related to permissions then it might be worth it.
Have you tried having the browser console log open and see if any javascript errors occur or if some 404's are thrown when you try inserting an image or a link?
Also try having a look at the /app_data/logs file and see if something useful is written to the trace-log.
Also I don't know if you read the documentation for the manual installation but perhaps it's worth having a look at it once again to see if you missed something? http://our.umbraco.org/documentation/Installation/install-umbraco-manually and http://our.umbraco.org/documentation/Installation/system-requirements
/Jan
Hi Jan,
Thank you for your effort!
I solved the problem after some testing. We've changed the tinymce.config file to ALLOW every markup in the editor as described here:
http://our.umbraco.org/wiki/how-tos/customizing-the-wysiwyg-rich-text-editor-(tinymce)/allow-any-markup-in-the-tinymce-editor
This change seems to brake some functionality in the editor. Has this error been reported - do you know?
Thanks again!
Jonas
Hi Jonas
Thanks for sharing the solution - it's just weird that it happened.
There was another post during this week where a guy had the same issue as you guys did...when he tried to see if he got some error messages in the console log (Using the RTE while it was open) the issue disappeared...
So it's kinda hard to file a bug report about something when one is not able to describe the steps to reproduce :-/
Happy umbracoing!
Cheers, Jan
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