Hi Thomas

What version of Umbraco are you using?

And how has the live-instance been setup? Is it running on shared hosting or a dedicated server you control yourself?

I suspect it's a permission issue on the server.

/Jan

Wish it was that easy. V7.1.2. Client has just pointed it out. Ok on Dev, not on live. Have checked all permissions iaw http://our.umbraco.org/wiki/reference/files-and-folders/permissions which is probably outdated now. Where is the log the error mesage mentions?

Craig

Hi Craig

You should have a look in the documentation here http://our.umbraco.org/documentation/Installation/permissions - However these pages actually seem identical. But it should still hold true. Could it be permissions on the database level perhaps?

What does the trace log say if you look in /app_data/logs ?

Is the live site running on a dedicated server or is it running on shared hosting? Are all dependencies installed on the server? http://our.umbraco.org/documentation/installation/system-requirements

And what software is the server running? (Both web and database).

/Jan

Think I found the log AppData/logs/UmbracoTraceLog.txt. Says everything was saved. Why then does the editor get a message saying it wasn't?

Hi Craig

Good question...not sure what is going on.

How did you do the initial deploy? Any stuff from the /app_data/TEMP folder copied from local to live?

/Jan

I restored the upgraded DB from dev, the copied up the Bin, Config, umbraco, umbraco_client directories and web.config file.  I've just rebuilt the examine indexes and deleted the Temp/client dependency files. Also cleared the browser cache.

...But still getting the error?

/Jan

Yes, still getting the error.

Have you checked the database security settings?

/Jan

No because they shouldn't have changed. I've only done what I've done several times before with other upgrades on the same site. Generally I took a back up of the working dev DB and uploaded it to live.  Generally if there's an issue with security the site won't run at all, in dev or live. Live is sitting on shared hosting which seems to work every time if it works on dev.  Besides which, the save appears to be saving, we're just getting an erroneous error message.

Membership groups seem to have disappeared also.  When clicking on "Member Groups" I get a constanly flashing blue line and the following message: 

Server error: Contact administrator, see log for full details.
Failed to retreive data for child nodes undefined

Also if I try to just Save or even Preview a page then I get the original error message.  I'm thinking I shouldn't have upgraded to 7.1.2 on the day it came out as it's obviously not been thoroughly tested.  I'll need to rework the upgrade and stop at 7.1.1 (from 7.0.3).

I should also mention that after you've tried a "Save" or "Save and Publish" the "Preview" and "Save and Publish" buttons are disabled and greyed out. Also, although changes are saved, they're never published.

On my development server, the Save and Publish works correctly but the Preview button does nothing.

Craig

Sorted. Previously I think the advice was to delete the Temp/ClientDependency and Temp/Examine/Index contents. Following advice from Jeavon, I deleted ALL subdirectories of Temp/ and that seems to have sorted all the problems.  

Hope this helps someone else.

Cheers,

Craig

Hi Craig

Happy to hear you managed to get it solved and thanks for sharing.

Hmm, I've experienced that simply deleting all folder from the /TEMP/ folder can make Examine hiccup so I usually leave the folders intact while just deleting the files all the way down to the last folder level.

In most cases it's usually enough to delete the ClientDependency files and then incrementing the version number in /config/ClientDependency.config - But sometimes everything should be deleted apparently.

However the important thing is that it's working.

Cheers, Jan

Hey guys!

I was having the same problem Craig described -

erver error: Contact administrator, see log for full details.
Failed to retreive data for child nodes undefined

- except for me it was happening when I tried to get into my doctypes. 

Following advice in this thread, I deleted all subdirectories of TEMP. Now, I still get that error AND I'm getting this when I try to get into my doctypes: 

Server Error in '/' Application.

The best overloaded method match for 'System.Tuple.Tuple(bool?, int?)' has some invalid arguments

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. 

Exception Details: Microsoft.CSharp.RuntimeBinder.RuntimeBinderException: The best overloaded method match for 'System.Tuple.Tuple(bool?, int?)' has some invalid arguments

Source Error: 

Stack Trace: 

[RuntimeBinderException: The best overloaded method match for 'System.Tuple.Tuple(bool?, int?)' has some invalid arguments]
   CallSite.Target(Closure , CallSite , Type , Object , Object ) +234
   System.Dynamic.UpdateDelegates.UpdateAndExecute3(CallSite site, T0 arg0, T1 arg1, T2 arg2) +262
   CallSite.Target(Closure , CallSite , Type , Object , Object ) +228
   Umbraco.Core.Persistence.Repositories.ContentTypeQueryMapper.b__c8(Object x) +974
   System.Linq.WhereSelectListIterator`2.MoveNext() +103
   System.Linq.WhereEnumerableIterator`1.MoveNext() +85
   System.Linq.d__81`1.MoveNext() +165
   System.Linq.Buffer`1..ctor(IEnumerable`1 source) +216
   System.Linq.d__0.MoveNext() +110
   System.Linq.Buffer`1..ctor(IEnumerable`1 source) +216
   System.Linq.Enumerable.ToArray(IEnumerable`1 source) +77
   Umbraco.Core.Persistence.Repositories.ContentTypeQueryMapper.MapContentTypes(Int32[] contentTypeIds, Database db, IDictionary`2& associatedTemplates, IDictionary`2& parentContentTypeIds) +1609
   Umbraco.Core.Persistence.Repositories.ContentTypeQueryMapper.GetContentTypes(Int32[] contentTypeIds, Database db, TRepo contentTypeRepository, ITemplateRepository templateRepository) +74
   Umbraco.Core.Persistence.Repositories.ContentTypeRepository.PerformGetAll(Int32[] ids) +588
   Umbraco.Core.Persistence.Repositories.RepositoryBase`2.GetAll(TId[] ids) +1545
   Umbraco.Core.Services.ContentTypeService.GetAllContentTypes(Int32[] ids) +63
   umbraco.controls.ContentTypeControlNew.SetupCompositionsPane() +251
   umbraco.controls.ContentTypeControlNew.OnInit(EventArgs e) +74
   System.Web.UI.Control.InitRecursive(Control namingContainer) +134
   System.Web.UI.Control.InitRecursive(Control namingContainer) +290
   System.Web.UI.Control.InitRecursive(Control namingContainer) +290
   System.Web.UI.Control.InitRecursive(Control namingContainer) +290
   System.Web.UI.d__0.MoveNext() +277
   System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) +93
   System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) +52
   System.Web.Util.WithinCancellableCallbackTaskAwaiter.GetResult() +30
   System.Web.UI.d__14.MoveNext() +2353

Any ideas on what I can do about this? I can't edit or create new doctypes while this is going on. =/

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