I'm hoping someone can help, as this issue is becoming somewhat of a showstopper for us:
I've seen this happen with each iteration of 7 I've tested (7.04, 7.1.0 - 7.1.4) and it occurs in both the latest Chrome and Internet Explorer 10, I haven't done enough testing with Firefox to notice.
When editting content in the back office, particularly when switching between many pages, the source code and styles/formats TinyMCE plugins don't fire correctly.
We're seeing many times where the format pulldown is empty, after a refresh it's back to normal.
We're also seeing the same thing with the code popup, when clicked, the background will grey-out but the popup will not appear. A refresh also fixes this.
This is certainly annoying, and I'm afraid our users won't be able to tolerate it. I haven't looked much into debugging Belle, which might help me figure out what's happening, but I plan to look into it.
Any help on this issue is greatly appreciated, it's become quite a frustration!
I think the best you can do is to file a thorough bug report the issue tracker about this so the core team will notice and can figure out whether or not this is actually a bug or not. (Sounds like one to me).
If you have a partner license of some sort you could try filing the issue using your ZenDesk account as well.
I thought I had deleted this post, as I had solved my issue with some further investigation.
It turns out that I was incorrect on the versions affected, and was seeing this with a specific 7.1.1 install. The updates in 7.1.2 ended up fixing the issue altogether. As we're still in the evaluation stage, our environment is a little messy leading to my confusion.
Aaah ok - Glad that you managed to fix the issue. Unfortunately normal users of the forum are not able to delete posts :-/
But sometimes it's better to simply just share the solution like you have just done rather than deleting. Because when we share others can benefit from it as well.
Intermittent failures in Belle with RTE editor
I'm hoping someone can help, as this issue is becoming somewhat of a showstopper for us:
I've seen this happen with each iteration of 7 I've tested (7.04, 7.1.0 - 7.1.4) and it occurs in both the latest Chrome and Internet Explorer 10, I haven't done enough testing with Firefox to notice.
When editting content in the back office, particularly when switching between many pages, the source code and styles/formats TinyMCE plugins don't fire correctly.
We're seeing many times where the format pulldown is empty, after a refresh it's back to normal.
We're also seeing the same thing with the code popup, when clicked, the background will grey-out but the popup will not appear. A refresh also fixes this.
This is certainly annoying, and I'm afraid our users won't be able to tolerate it. I haven't looked much into debugging Belle, which might help me figure out what's happening, but I plan to look into it.
Any help on this issue is greatly appreciated, it's become quite a frustration!
Hi Lucas
I think the best you can do is to file a thorough bug report the issue tracker about this so the core team will notice and can figure out whether or not this is actually a bug or not. (Sounds like one to me).
If you have a partner license of some sort you could try filing the issue using your ZenDesk account as well.
/Jan
I thought I had deleted this post, as I had solved my issue with some further investigation.
It turns out that I was incorrect on the versions affected, and was seeing this with a specific 7.1.1 install. The updates in 7.1.2 ended up fixing the issue altogether. As we're still in the evaluation stage, our environment is a little messy leading to my confusion.
Thank you for the response, though!
Hi Lucas
Aaah ok - Glad that you managed to fix the issue. Unfortunately normal users of the forum are not able to delete posts :-/
But sometimes it's better to simply just share the solution like you have just done rather than deleting. Because when we share others can benefit from it as well.
/Jan
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