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  • anil 17 posts 46 karma points
    Oct 17, 2014 @ 08:12
    anil
    0

    unable to access umbraco video tutorials

    Hello Umbraco team,

    It is very frustrating, i have taken one month subscription plan for umbraco video tutorials. amount got deducted, but still order status is in awaiting payment i tried 4 times from last 2 months but same issue. i informed umbraco about this but still there is no proper response on this.

    Any one from umbraco can help me in this.

    Thanks,

    Anil

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  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Oct 17, 2014 @ 12:36
    Jan Skovgaard
    0

    Hi Anil

    How did you try to get in touch with Umbraco? Using the contact form on the webpage or by e-mail?

    Perhaps try to see if you can tweet one of the HQ guys directly. Seems like you have been very very patient so I think it's only fair to approach them like that.

    Cheers, Jan

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  • anil 17 posts 46 karma points
    Oct 17, 2014 @ 12:52
    anil
    0

    hi Jan,

    Thanks for your reply. i used contact form.

    Thanks,

    Anil

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  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Oct 17, 2014 @ 15:11
    Jan Skovgaard
    0

    Hi Anil

    You could try writing one of the guys by e-mail to see if that helps on the response time. Maybe the contact form is broken...who knows http://umbraco.com/about-us/team

    /Jan

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