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  • Kris Scott 7 posts 47 karma points
    Nov 25, 2014 @ 00:36
    Kris Scott
    0

    Failed to retrieve data for member list Member after upgrade to 7.2

    I recently upgraded to 7.2 from 7.1.7 and had issues with several document types not displaying correctly until I unchecked the 'Enable List View' option on the document types.

    To my knowledge I have no such option for Members and now get the following error message when I attempt to go to the Members section to view, edit, or add and members.

    Server error: Contact administrator, see log for full details. Failed to retrieve data for member list Member

    I've tried re-installing 7.2 and deleting all Members (this is a new site in early development, only test members existed) which have not helped.

    I really have no idea what the underlying issue is. Does anyone?

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Nov 25, 2014 @ 08:09
    Jan Skovgaard
    0

    Hi Kris

    What does the /app_data/logs file reveal about the issue? Maybe a more detailed description?

    Cheers, Jan

  • Kris Scott 7 posts 47 karma points
    Dec 01, 2014 @ 18:57
    Kris Scott
    0

    I don't see anything that looks like a relevant entry in the UmbracoTraceLog.txt file. I just now went into the admin and re-created the same error message, the following is the only entry in the log. I created the error message numerous times by viewing the different member types I have set up and no additional entries were made into the log. Is there another log that might be getting written?

    2014-12-01 09:48:50,697 [9] INFO  Umbraco.Web.Security.WebSecurity - [Thread 17] User Id: 0 logged in
    2014-12-01 09:48:51,137 [9] INFO  Umbraco.Core.PluginManager - [Thread 20] Starting resolution types of Umbraco.Web.Trees.TreeController
    2014-12-01 09:48:51,137 [9] INFO  Umbraco.Core.PluginManager - [Thread 20] Completed resolution of types of Umbraco.Web.Trees.TreeController, found 4 (took 0ms)
    2014-12-01 09:48:53,920 [9] INFO  Umbraco.Core.PluginManager - [Thread 19] Starting resolution types of umbraco.interfaces.ITree
    2014-12-01 09:48:53,920 [9] INFO  Umbraco.Core.PluginManager - [Thread 19] Completed resolution of types of umbraco.interfaces.ITree, found 44 (took 4ms)

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