umbraco 716 cant open packages tab - Using Umbraco 7

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Snow lizard 36 posts 106 karma points

Mar 16, 2015 @ 14:39

0

Umbraco 7.1.6 can't open packages tab

Hi, i'm using Umbraco version 7.1.6 assembly: 1.0.5350.25714 and i can't browser to packages folder in the developer section.

Every other section in the devleoper tab allows me to browse it, but packages section won't load.

Does anybody know how to fix this.

Thanks

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Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib

Mar 16, 2015 @ 15:59

0

Hi Alan

Is this something that just started to happen or has it been like this all the time? Do you see any error messages? Anything in the browsers console log? How about the /App_Data/Logs file?

/Jan

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Snow lizard 36 posts 106 karma points

Mar 16, 2015 @ 16:44

0

Thanks Jan,

This is the first time i've noticed it as I haven't needed to install any packages on this site before now.

In my console log I have:

2 Failed to load resource: the server responded with a status of 400 (Bad Request) http://www.myaddress.co.uk/umbraco/backoffice/UmbracoApi/Authentication/PostLogin

1 Failed to load 1 resource: the server responded with a status of 500 (Internal Server Error) http://www.myaddress.co.uk/umbraco/backoffice/UmbracoTrees/LegacyTree/GetNod…7da56a40fd35603c5b&id=-&treeType=packager&contextMenu=true&isDialog=false ;

In the Apps_Data/Logs file i have

2015-03-16 13:09:55,384 [9] INFO Umbraco.Web.Security.WebSecurity - [Thread 25] User Id: 0 logged in

2015-03-16 13:09:55,681 [9] INFO Umbraco.Core.PluginManager - [Thread 24] Starting resolution types of Umbraco.Web.Trees.TreeController

2015-03-16 13:09:55,681 [9] INFO Umbraco.Core.PluginManager - [Thread 24] Completed resolution of types of Umbraco.Web.Trees.TreeController, found 4 (took 0ms)

2015-03-16 13:09:55,977 [9] INFO Umbraco.Core.PluginManager - [Thread 12] Starting resolution types of umbraco.interfaces.ITree

2015-03-16 13:09:55,977 [9] INFO Umbraco.Core.PluginManager - [Thread 12] Completed resolution of types of umbraco.interfaces.ITree, found 35 (took 1ms)

2015-03-16 15:40:47,540 [9] INFO Umbraco.Web.Security.WebSecurity - [Thread 21] User Id: 0 logged in

Thanks

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Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib

Mar 16, 2015 @ 16:47

0

Hi Alan

Ok, are you aware of any changes that have been made to the site, which could be the cause of this? Is it happening locally or an a server? Are you working alone on the site or are you collaborating with one or more developers using some source code repository? Perhaps the /App_Data/Packages/* folders are missing?

/Jan

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Snow lizard 36 posts 106 karma points

Mar 16, 2015 @ 16:57

0

Hi Jan,

I'm working on the site alone and I don't think i've changed any systems files that would do this. It's on a server and in the packages folder there is a created and installed folder with a file called createdPackages and another called installedPackages in each folder.

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Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib

Mar 16, 2015 @ 17:04

0

Hi Alan

Ok...not sure what it could be then. Long shot...have you checked the disk space? Are you running out? If not I'm afraid I have no more ideas currently.

/Jan

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Snow lizard 36 posts 106 karma points

Mar 16, 2015 @ 17:51

0

Yeah still quite a bit of space there. Thanks anyway Jan

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Umbraco 7.1.6 can't open packages tab