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  • Tarunjit 103 posts 146 karma points
    Apr 09, 2015 @ 13:24
    Tarunjit
    0

    Approval Mail From Umbraco Not going

    Hi All,

    We have set up the configurations required in Umbraco config files but still approval mail for publishing the content is not going.

    We are of the assumption that this approval mail is sent to all the users which have Administrator role. Please confirm if our understanding is correct.

    Here are the settings we have done so far in web.confg

    <system.net>

        <mailSettings>

          <smtp>

            <network host="smtpname configured" userName="username" password="password" />

          </smtp>

        </mailSettings>

      </system.net>

    Here are the settings we have done so far in umbracosettings.confg

    <notifications>

          <!-- the email that should be used as from mail when umbraco sends a notification -->

          <email>[email protected]</email>

        </notifications>

    Here we are assuming that all approval emails will be going from [email protected]

    Please let us know if we are missing some thing.

    Regards

    Tarunjit Singh

     

  • Dennis Aaen 4500 posts 18255 karma points admin hq c-trib
    Apr 09, 2015 @ 13:32
    Dennis Aaen
    0

    Hi Tarunjit,

    You configuration looks immediately fine to me. What you could try is to use  you can get an http://smtp4dev.codeplex.com/ with this tool it makes it easier to do e-mail testing when sending on localhost.

    Hope this can help you solve issue, or at least get closer to what the issue is.

    /Dennis

     

  • Tarunjit 103 posts 146 karma points
    Apr 09, 2015 @ 13:37
    Tarunjit
    0

    Hi Dennis,

    Is there some log which gets generated which we could see and find where the error is? As we get successful message that a request for approval is sent.

    Regards

    Tarunjit singh

  • Dennis Aaen 4500 posts 18255 karma points admin hq c-trib
    Apr 09, 2015 @ 13:42
    Dennis Aaen
    0

    Hi Tarunjit,

    Yeah, you can find the logs in the App_Data/Logs folder in the file structure of your Umbraco installation.

    Hope this helps,

    /Dennis

  • Tarunjit 103 posts 146 karma points
    Apr 09, 2015 @ 13:47
    Tarunjit
    0

    Hi Dennis,

    No logs for today date in App_Data/Logs folder. Not sure how to proceed.

    Regards

    Tarunjit Singh

     

     

  • Tarunjit 103 posts 146 karma points
    Apr 09, 2015 @ 13:52
    Tarunjit
    0

    Hi Dennis,

    Can you please confirm if mail is send to all users with "Administrators" role?

    Regards

    Tarunjit Singh

  • Dennis Aaen 4500 posts 18255 karma points admin hq c-trib
    Apr 09, 2015 @ 14:04
    Dennis Aaen
    0

    Hi Tarunjit, 

    Here is some older information about the workflow. https://our.umbraco.org/wiki/how-tos/creating-an-edit-approve-workflow dependig on which Umbraco version you are using. I can see there have been some problems in eailer version where the approval mail is not being sent.

    Perhaps you are facing the same issue. http://issues.umbraco.org/issue/U4-4573

    Hope this can help,

    /Dennis

     

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