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  • Alex 29 posts 58 karma points
    May 12, 2015 @ 22:40
    Alex
    0

    Failing to login to Umbraco.tv

    Hi, I am trying to login to my Umbraco.tv account but the system says would not let me.  This is now happened second time - I had this issue few weeks ago.  I have sent an email request on the site's support page and got a reply that someone will be contacting me within 48 hours.  I needed to watch this tonight for tomorrow's work.

    Can anyone please tell me why I can not login to my account.  I am sure I am not the only one as it happend second time now?

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  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    May 13, 2015 @ 05:48
    Jan Skovgaard
    0

    Hi Alex

    Not sure what is going on - But have you tried another browser just to make sure it's not a caching issue of some kind? Or incognito mode?

    And are you 100% certain that your credentials are right? If so then I think you should contact support again or try pinging @aaen from HQ on Twitter kindly asking if he can have a look to see if something has gone wrong in the system regarding your account.

    Hope this helps.

    /Jan

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  • Alex 29 posts 58 karma points
    May 13, 2015 @ 09:55
    Alex
    0

    Thanks again Jan, this has been sorted out now - I don't know what happened.

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