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  • Sean Dooley 252 posts 428 karma points
    May 20, 2015 @ 11:59
    Sean Dooley
    0

    Umbraco 7 Forms export 500 internal server error

    We have recently moved an Umbraco 7 site from one server (in our control) to another server (not in our control) and advised to set the permissions in indicated in this article https://our.umbraco.org/wiki/install-and-setup/set-umbraco-folder-permissions-from-command-line

    Everything was working correctly on our server but we are experiencing some issues with Umbraco Forms on the new server.

    Firstly, we couldn't save any form edits which we have managed to fix. Now when attempting to export any entries we get the following error

    http://demosite.local/umbraco/backoffice/UmbracoForms/Export/PostGenerateExport - 500 Internal Server Server

    Any ideas how to resolve this issue?

  • Tie Penatti 1 post 71 karma points
    Nov 20, 2015 @ 06:55
    Tie Penatti
    0

    I am having same issue.

    The request response is {"Message":"An error has occurred."}.

    Could not find any other info or log a bit more useful...I can see the request on the log, but no errors or anything else:

    2015-11-20 17:26:07,143 [56] DEBUG Umbraco.Web.UmbracoModule - [Thread 41] Begin request: https://site/umbraco/backoffice/UmbracoForms/Export/PostGenerateExport.
    

    I have umbraco 7.2.1. I was using umbraco forms 4.0.2. Then updated to 4.1.4. Still same error.

    Any ideas?

  • John Mullan 8 posts 28 karma points
    Sep 09, 2016 @ 11:19
    John Mullan
    0

    Hey guys, I'm receiving the same error on 7.2.8

    Did either of you mange to resolve this issue?

    The weird thing is, it works perfectly on a dev environment and also local!

    I should mention my Umbraco Forms version is 4.3.2

  • André Santos 10 posts 81 karma points
    Sep 23, 2016 @ 15:38
    André Santos
    1

    We were getting the same exact error. We were able to extract the entries for every form, except for one. The reason was that that form had a ":" in it's name...

  • ljcooper 21 posts 86 karma points
    Oct 24, 2016 @ 14:20
    ljcooper
    0

    Same type of error. Forms 4.3.2 Umbraco 7.2.6 assembly: 1.0.5632.22681. We moved to the production server and when retrieving form entries the following occurs:

    POST http://blahblah.com/umbraco/backoffice/UmbracoForms/Record/PostRetriveRecords
    X-XSRF-TOKEN: mashpalmonkeyboardfortokenexample
    Content-Type: application/json
    {"startIndex":1,"length":20,"form":"008e2ca1-084a-4100-9856-00dca2c21f00","sortBy":"created","sortOrder"
    :"descending","states":["Approved","Submitted"]}
     -- response --
    500 Internal Server Error
    Cache-Control:  no-cache
    Pragma:  no-cache
    Content-Type:  application/json; charset=utf-8
    Expires:  -1
    Set-Cookie:  UMB_UCONTEXT=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
    
    C7D71F27E7F97B47651342985739994ABDD00F7534F50E1C66590A796EE0B7F0E9E38AAFB1192B20B0605C223F38EA1BC10CF3DB84C503A0; expires=Tue, 25-Oct-2016 14:10:17 GMT; path=/; HttpOnly
        X-MiniProfiler-Ids:  ["62f4d162-6628-42e4-9c44-7ecb0758a39d","f8080f7d-eb9d-43dd-a02b-d67aef3093c4","5139c3e3-0aba-4eae-9719-79346163848f","073984f3-67cd-46c0-8de3-c9dc20e85b75","5247c61b-e592-46ea-bfc5-689bc0fc87de","2e4d0b80-162e-4761-9342-c946d40ac3ef","e04cc5d8-6c91-4258-b99d-d06acff9c3fd","201080e7-ea70-46c0-9dc6-8302a400ab9a","3d5e8102-f19d-4c8e-a54e-fa988d3b1fb0","3215bc4b-4a9f-4752-8d25-077bce2d1967","5ed1c682-5858-4eb9-a7e9-f88ad3ce6a70","eedfef23-09db-4815-a926-2ecab49f1f78","723a5aab-01e8-436d-80e7-1bb079aff6a2","619f591a-d206-4613-a887-a4e13820dd23","7b3e63cd-8872-436a-a6b7-5d5f08ce4eba","6c218f44-c79a-4664-a8ab-bd0ba8575264","77fec985-8481-49fa-8d2d-4e49f49cdef2","d9467347-5301-4fb0-a221-47c526dd7a63","0e1ac3d9-d801-4e27-9fbf-1a6abeed3b6d","ef769327-f48e-4d80-95a3-e21bf37e4629","1eedc236-49b5-49e6-a9d1-f292d4e00fd8"]
        Date:  Mon, 24 Oct 2016 14:10:17 GMT
        Content-Length:  1219
    
        )]}',
        {"Message":"An error has occurred.",
    "ExceptionMessage":"Input string was not in a correct format.",
    "ExceptionType":"System.FormatException",
    "StackTrace":"   at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)\r\n   at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)\r\n   at System.Convert.ToInt32(String value)\r\n   at Umbraco.Forms.Web.BusinessLogic.FormRecordSearcher.QueryDataBase(RecordFilter model, DatabaseContext databaseContext)\r\n   at Umbraco.Forms.Web.Editors.RecordController.PostRetriveRecords(RecordFilter model)\r\n   at lambda_method(Closure , Object , Object[] )\r\n   at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass13.<GetExecutor>b__c(Object instance, Object[] methodParameters)\r\n   at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.Execute(Object instance, Object[] arguments)\r\n   at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.<>c__DisplayClass5.<ExecuteAsync>b__4()\r\n   at System.Threading.Tasks.TaskHelpers.RunSynchronously[TResult](Func`1 func, CancellationToken cancellationToken)"}
    
  • Nurhak Kaya 30 posts 122 karma points
    Nov 22, 2016 @ 18:19
    Nurhak Kaya
    0

    Hello ljcooper,

    I wonder if you have fixed your problem please?

    I see this problem when I want to view Entires of a Form. I only have this problem with one Form btw which is both good and worrying.

    Recreating this Form fixes the problem for a while but then I start seeing the exact problem. Please see exception details below;

    Umbraco version 7.4.3 assembly: 1.0.5948.18141 UmbracoForms 4.3.3 ( the latest)

    -- response -- 500 Internal Server Error

    )]}', {Message: "An error has occurred.", ExceptionMessage: "Input string was not in a correct format.",…}
    ExceptionMessage
    :
    "Input string was not in a correct format."
    ExceptionType
    :
    "System.FormatException"
    Message
    :
    "An error has occurred."
    StackTrace
    :
    "   at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
    ↵   at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
    ↵   at Umbraco.Forms.Web.BusinessLogic.FormRecordSearcher.QueryDataBase(RecordFilter model, DatabaseContext databaseContext)
    ↵   at Umbraco.Forms.Web.Editors.RecordController.PostRetriveRecords(RecordFilter model)
    ↵   at lambda_method(Closure , Object , Object[] )
    ↵   at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass10.<GetExecutor>b__9(Object instance, Object[] methodParameters)
    ↵   at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken)
    ↵--- End of stack trace from previous location where exception was thrown ---
    ↵   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    ↵   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    ↵   at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
    ↵   at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__0.MoveNext()
    ↵--- End of stack trace from previous location where exception was thrown ---
    ↵   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    ↵   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    ↵   at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
    ↵   at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__5.MoveNext()
    ↵--- End of stack trace from previous location where exception was thrown ---
    ↵   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    ↵   at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__5.MoveNext()
    ↵--- End of stack trace from previous location where exception was thrown ---
    ↵   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    ↵   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    ↵   at System.Web.Http.Filters.ActionFilterAttribute.<ExecuteActionFilterAsyncCore>d__0.MoveNext()
    ↵--- End of stack trace from previous location where exception was thrown ---
    ↵   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    ↵   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    ↵   at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
    ↵   at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__5.MoveNext()
    ↵--- End of stack trace from previous location where exception was thrown ---
    ↵   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    ↵   at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__5.MoveNext()
    ↵--- End of stack trace from previous location where exception was thrown ---
    ↵   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    ↵   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    ↵   at System.Web.Http.Filters.ActionFilterAttribute.<ExecuteActionFilterAsyncCore>d__0.MoveNext()
    ↵--- End of stack trace from previous location where exception was thrown ---
    ↵   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    ↵   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    ↵   at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
    ↵   at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__5.MoveNext()
    ↵--- End of stack trace from previous location where exception was thrown ---
    ↵   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    ↵   at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__5.MoveNext()
    ↵--- End of stack trace from previous location where exception was thrown ---
    ↵   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    ↵   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    ↵   at System.Web.Http.Filters.ActionFilterAttribute.<ExecuteActionFilterAsyncCore>d__0.MoveNext()
    ↵--- End of stack trace from previous location where exception was thrown ---
    ↵   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    ↵   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    ↵   at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
    ↵   at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__2.MoveNext()
    ↵--- End of stack trace from previous location where exception was thrown ---
    ↵   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    ↵   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    ↵   at System.Web.Http.Filters.AuthorizationFilterAttribute.<ExecuteAuthorizationFilterAsyncCore>d__2.MoveNext()
    ↵--- End of stack trace from previous location where exception was thrown ---
    ↵   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    ↵   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    ↵   at System.Web.Http.Filters.AuthorizationFilterAttribute.<ExecuteAuthorizationFilterAsyncCore>d__2.MoveNext()
    ↵--- End of stack trace from previous location where exception was thrown ---
    ↵   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    ↵   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    ↵   at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
    ↵   at System.Web.Http.Dispatcher.HttpControllerDispatcher.<SendAsync>d__1.MoveNext()
    

    "

  • Ali Z 31 posts 173 karma points
    Nov 03, 2016 @ 22:40
    Ali Z
    0

    Same error for me when i try to see the result in the admin panel (/umbraco)

    Someone got a solution ?

  • Ali Z 31 posts 173 karma points
    Nov 04, 2016 @ 07:38
    Ali Z
    0

    Upgradeding the package Umbraco.ModelsBuilder to the last version solved the problem.

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