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  • Bilal khan 35 posts 58 karma points
    Jun 25, 2015 @ 16:02
    Bilal khan
    0

    Umbraco 7 backoffice login stopped working suddenly

    Hi,

    This issues has been driving me crazy now. The backoffice was working perfectly fine but suddenly It stopped and I keep getting Login failed for user.

    I created a new user in the database, have tried userNoConsole 0 or False but nothing seems to be working!

    Looking at fiddler I get 400 bad request error. Some people suggested to clear icURL tracker table but I can't seem to find it in SQl studio.

    Any help will be greatly appreciated.!!!

    Thanks Adnan

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  • Neil Hodges 338 posts 987 karma points
    Jun 25, 2015 @ 17:20
    Neil Hodges
    0

    Hi

    I think ive had this problem before. I deleted everything in my TEMP folder and then reset IIS and it's APP POOL

    From what i remember it sorted it out.

    Kind Regards

    Neil.

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  • Bilal khan 35 posts 58 karma points
    Jun 26, 2015 @ 09:19
    Bilal khan
    0

    Hi Neil,

    Thanks for the response.

    Tried that and it didn't work. I think the backend login stopped working after I added 301 redirect rule to add trailing slashes to every URL.

    I have taken the rule out cleared the cache reset the app pool but nothing seems to work.

    Kind regards, Adnan

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  • Alex Skrypnyk 6150 posts 24110 karma points MVP 8x admin c-trib
    Jun 26, 2015 @ 09:20
    Alex Skrypnyk
    0

    Hi Adnan,

    You can get this situation if something wrong with connection string, is it ok ?

    Thanks, Alex

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  • Bilal khan 35 posts 58 karma points
    Jun 26, 2015 @ 10:07
    Bilal khan
    0

    Hi Alex,

    Thank you for your response!

    I have used three different connection strings pointing to three different databases/servers and plus everything was working so I don't think connection string would have something to do with it.

    Regards AD

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  • Bilal khan 35 posts 58 karma points
    Jun 26, 2015 @ 14:59
    Bilal khan
    0

    Ok I found answer to my own question basically the 301 redirect rule to add trailing slashes to all URL's were breaking the back office login.

    I removed the rule but before i changes the password manually in the table and apparently Umbraco doesn;t like that. So if you go into DB and change password Umbraco wont; take it which is pretty strange!

    So I used the Database where the passwords werent changed manually and removed the redirect rule and all worked.

    BUt now the dilemma is that I want to add trailing slashes if they are not there and dont know how to do it without breaking the back office but I guess have to raise a separate question for that issue.

    Thanks all for trying to answer.

    Regards Ad

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