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  • Jesper Ordrup 957 posts 1321 karma points MVP
    Jul 10, 2015 @ 16:03
    Jesper Ordrup
    0

    "Publish at" gives error: "oops this document is published but not in the cache"

    This is a v7 on a regular IIS hosting with SQL server 12

    Steps to reproduce:

    1. create new node
    2. set the publish at date and time
    3. save
    4. wait for it
    5. wait for it ...
    6. Refreshing backend to check status of node
    7. Instead of url we get this: "oops this document is published but not in the cache"

    Any cure for this?

    best Jesper

  • Chris Lord 43 posts 195 karma points
    Jul 10, 2015 @ 16:06
    Chris Lord
    1

    I am seeing this a lot in 7.3.0, i found that "republish entire site" seems to resolve this, give that a go.

  • Jesper Ordrup 957 posts 1321 karma points MVP
    Jul 10, 2015 @ 16:10
    Jesper Ordrup
    0

    Hi @Chris

    Thanks for tip.

    This might solve the problem to get the doc in cache. Problem is then I have to be there... but it will not help me when I've scheduled a publish of a page.

    best Jesper

  • Chris Lord 43 posts 195 karma points
    Jul 10, 2015 @ 16:17
    Chris Lord
    0

    Sorry, I mean do the "republish entire site" once, and then after that it seems to "publish at" when expected?

  • Nicholas Westby 1710 posts 5629 karma points c-trib
    Jul 10, 2015 @ 16:20
    Nicholas Westby
    0

    I don't think this is necessarily related to "publish at". A coworker created a node yesterday and on initial publish it said "this document is published but not in the cache". After a second publish, it showed the URL. This was with Umbraco 7.2.6.

  • Jesper Ordrup 957 posts 1321 karma points MVP
    Jul 10, 2015 @ 16:23
    Jesper Ordrup
    0

    Ahhh.. Thx Chris!

    Actually did the trick ...

    Thank you!!

    Now Im just wondering how long one "republish entire site" lasts .. if it can be counted on at all :-D

    best Jesper

  • Jesper Ordrup 957 posts 1321 karma points MVP
    Jul 10, 2015 @ 16:31
    Jesper Ordrup
    0

    It's already not working again :(

  • Jesper Ordrup 957 posts 1321 karma points MVP
    Jul 10, 2015 @ 16:42
    Jesper Ordrup
    0

    Created a bug report. pls vote here: http://issues.umbraco.org/issue/U4-6819

  • Casey Whitlock 2 posts 72 karma points
    Sep 21, 2015 @ 17:44
    Casey Whitlock
    0

    Had this exact issue with several instances in our environment. Essentially sites would begin 404'ing and we would get the "oops this document is published but not in the cache" error in the properties tab for a site.

    The fix the developer proposed in the issue tracking solved it for us. The Umbraco.config file was not updating. We followed these steps to resolve:

    1) Stop the site in IIS 2) Delete the Umbraco.config file (create a backup as well). 3) Start the site in IIS 4) The Umbraco.config is recreated and reflects new content. The config file is now being updated each time a site is saved and published and reflecting new content.

    -It was not a permissions issue. We have not determined why this desync occurred.

  • James 251 posts 1169 karma points
    Sep 21, 2015 @ 21:41
    James
    0

    Hello,

    Is the site load balanced or on multiple instances ? We've had this issue befor and had to make some changes to the web.config for umbraco to work on multiple instances

    Failing that. You can do as the above poster stated and delete your umbraco config.xml and restart the site .

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