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  • William Charlton 171 posts 218 karma points
    Jul 24, 2015 @ 15:15
    William Charlton
    0

    Sort pages not working

    When I try to sort nodes (Pages) and hit [Save] the progress/loading image shows but nothing happens. I can leave it for half an hour and still no change. My localhost version works fine. Permissions maybe?

  • Kevin Jump 2343 posts 14890 karma points MVP 8x c-trib
    Jul 27, 2015 @ 11:54
    Kevin Jump
    0

    Hi,

    I had a similar problem on a site upgrade, it was a while back, so im not 100% on the detail but i did a sql trace, and it was caused by something not quite being right in the database.

    I think it was the size of the dataNvarchar column in the cmsPropertyTable. but test this first!

    I have the following SQL which i had as part of an upgrade.

    ALTER TABLE dbo.cmsPropertyData 
    ALTER COLUMN dataNvarchar nvarchar(max)
    GO
    

    from memory this fixed the problem on the upgrades. On a site where the sorts had already being attempted - the db sort orders where a bit messed up, and it could take a few attempts at sorting before it righted itself.

    again, sorry, i am dredging this up, but I did have to do something in the DB & i think this was it.

  • William Charlton 171 posts 218 karma points
    Jul 27, 2015 @ 13:18
    William Charlton
    0

    Kevin,

    That sounds a plausible problem. Strange that the date is stored in nvarchar but maybe there is a reason for this. Max sounds a bit drastic. Do you remember what size it was before? I just tried again and while waiting looked at the HTML returned, using Firebug and saw:

        <div id="content">
        <div class="content-container">
            <h3>HTTP Error 500.19 - Internal Server Error</h3>
            <h4>The requested page cannot be accessed because the related configuration data for the page is invalid.</h4>
        </div>
        <div class="content-container">
            <fieldset>
                <h4>Detailed Error Information:</h4>
                <div id="details-left">
                    <table cellspacing="0" cellpadding="0" border="0">
                        <tbody>
                            <tr class="alt">
                                <th>Module</th>
                                <td>&nbsp;&nbsp;&nbsp;IIS Web Core</td>
                            </tr>
                            <tr>
                                <th>Notification</th>
                                <td>&nbsp;&nbsp;&nbsp;BeginRequest</td>
                            </tr>
                            <tr class="alt">
                                <th>Handler</th>
                                <td>&nbsp;&nbsp;&nbsp;Not yet determined</td>
                            </tr>
                            <tr>
                                <th>Error Code</th>
                                <td>&nbsp;&nbsp;&nbsp;0x8007010b</td>
                            </tr>
                            <tr class="alt">
                                <th>Config Error</th>
                                <td>&nbsp;&nbsp;&nbsp;Cannot read configuration file</td>
                            </tr>
                            <tr>
                                <th>Config File</th>
                                <td>&nbsp;&nbsp;&nbsp;\\?\UNC\sambaf\sites\MyDomain.com\public_html\umbraco\WebServices\NodeSorter.asmx\UpdateSortOrder\web.config</td>
                            </tr>
                        </tbody>
                    </table>
                </div>
                <div id="details-right">
                    <table cellspacing="0" cellpadding="0" border="0">
                        <tbody>
                            <tr class="alt">
                                <th>Requested URL</th>
                                <td>&nbsp;&nbsp;&nbsp;http://MyDomain.com.hostname.co.uk:80/umbraco/WebServices/NodeSorter.asmx/UpdateSortOrder?app=content</td>;
                            </tr>
                            <tr>
                                <th>Physical Path</th>
                                <td>&nbsp;&nbsp;&nbsp;\\sambaf\sites\MyDomain.com\public_html\umbraco\WebServices\NodeSorter.asmx\UpdateSortOrder</td>
                            </tr>
                            <tr class="alt">
                                <th>Logon Method</th>
                                <td>&nbsp;&nbsp;&nbsp;Not yet determined</td>
                            </tr>
                            <tr>
                                <th>Logon User</th>
                                <td>&nbsp;&nbsp;&nbsp;Not yet determined</td>
                            </tr>
                        </tbody>
                    </table>
                    <div class="clear"/>
                </div>
            </fieldset>
        </div>
        <div class="config_source content-container">
            <fieldset>
                <h4>Config Source:</h4>
                <pre>
                    <code>   -1: <span class="highlight-code">    0: </span>
                    </code>
                </pre>
            </fieldset>
        </div>
        <div class="content-container">
            <fieldset>
                <h4>More Information:</h4>   This error occurs when there is a problem reading the configuration file for the Web server or Web application. In some cases, the event logs may contain more information about what caused this error.   <p>
                    <a href="http://go.microsoft.com/fwlink/?LinkID=62293&amp;IIS70Error=500,19,0x8007010b,9200">View more information ยป</a>
                </p>
            </fieldset>
        </div>
    </div>
    

    Which is all a bit weird. I'll have another dig about later but thanks for the tip. I'll pass it on to the host - I don't think this is the reason as it works fine locally. More likely it is permissions? PS I have changed the domain names in the above snippet.

  • William Charlton 171 posts 218 karma points
    Jul 31, 2015 @ 15:23
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