The issue you are describing sounds like a database connection issue. I would suggest double checking the account you are using to connect to the database. If you moved the database to a new server or locally, even if you have a user with the exact same username and password you would still need to remove the user from the specific database and then add the user back to the database. If you are using integrated security you could have and issue with the identity not having access to the database.
Sort of a stab in the dark, so not sure if I am correct. If none of that helps try having a look at the browser's dev tools to see if there are any network errors or JS errors that can give you a little more info.
Good point re. the database, so I tried that, but still have the problem. To rule out a problem with the database altogether, I tried pointing my test website to my live database, and that failed too. I then reverted back to my test database, but first in sql changed the login password for my Umbraco account - I could log in with the new password, so I know it's connecting to the database.
So to recap, when I try to log into the backend for a test site:
The daily greetings don't show (not a show stopper, but strange)
As soon as I login, I'm prompted for 'Authentication required', which then prevents me from accessing the backend.
FYI: The greeting comes from the language xml files in Umbraco\Config\Lang
We have nothing saying "Authentication required" so I'm guessing there's some config in your IIS that's going to a different authentication. My guess would be that basic authentication is enabled.
Daily greetings not displayed on copy of live umbraco website
Hi,
I have made a copy of our live Umbraco intranet for test purposes via the steps below:
For some reason, when I test the site, it runs, but if I try to login to Umbraco, I get the following:
Any ideas how to resolve this?
Thanks, Andy
Some questions:
JT
Hi Jason,
No I can't log into the backend - that's the problem. The site itself runs fine. I've got older copies that I can log into fine.
I'm browsing to the site using the server name and port number, which works fine for other copies I have made.
I've cleared the cache too, but good reminder!
Any other ideas gratefully received!
thanks, Andy
The issue you are describing sounds like a database connection issue. I would suggest double checking the account you are using to connect to the database. If you moved the database to a new server or locally, even if you have a user with the exact same username and password you would still need to remove the user from the specific database and then add the user back to the database. If you are using integrated security you could have and issue with the identity not having access to the database.
Sort of a stab in the dark, so not sure if I am correct. If none of that helps try having a look at the browser's dev tools to see if there are any network errors or JS errors that can give you a little more info.
JT
Thanks again for your reply JT.
Good point re. the database, so I tried that, but still have the problem. To rule out a problem with the database altogether, I tried pointing my test website to my live database, and that failed too. I then reverted back to my test database, but first in sql changed the login password for my Umbraco account - I could log in with the new password, so I know it's connecting to the database.
So to recap, when I try to log into the backend for a test site:
The daily greetings don't show (not a show stopper, but strange)
As soon as I login, I'm prompted for 'Authentication required', which then prevents me from accessing the backend.
I'm going to triple check my IIS settings now!
Thanks, Andy
FYI: The greeting comes from the language xml files in
Umbraco\Config\LangWe have nothing saying "Authentication required" so I'm guessing there's some config in your IIS that's going to a different authentication. My guess would be that basic authentication is enabled.
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