I have a CRM system that I have made from scratch. It is a multi tenant single codebase setup. I also have a website where customers can read about and buy my CRM system. The website is made with Umbraco 7.
As an administrator I would like to log on the website backoffice and control some of the functions in the CRM system. For a start I would like to make a support module where customers can ask questions in the CRM system and I can answer from Umbraco backoffice.
As of the multi tenant setup I have a CRM DB for each customer and therefore I have to make the support tables in a central database. I allready have a central database and of course also a database for the Umbraco website.
There is no Umbraco relations in the CRM system.
My question is this: Will I have Umbraco backoffice using the central database for the support part, or will I use the Umbraco database and have the CRM connecting directly to that doing CRUD operations??
Best practice using multiple databases/systems
Hi all
I have a CRM system that I have made from scratch. It is a multi tenant single codebase setup. I also have a website where customers can read about and buy my CRM system. The website is made with Umbraco 7.
As an administrator I would like to log on the website backoffice and control some of the functions in the CRM system. For a start I would like to make a support module where customers can ask questions in the CRM system and I can answer from Umbraco backoffice.
As of the multi tenant setup I have a CRM DB for each customer and therefore I have to make the support tables in a central database. I allready have a central database and of course also a database for the Umbraco website.
There is no Umbraco relations in the CRM system.
My question is this: Will I have Umbraco backoffice using the central database for the support part, or will I use the Umbraco database and have the CRM connecting directly to that doing CRUD operations??
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