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  • Urvish 252 posts 770 karma points
    Feb 02, 2016 @ 11:32
    Urvish
    0

    Umbraco backend Blank

    Hi,

    I am using Umbraco version 7.2.8.

    It is working fine in my local system.

    But when I uploaded my website on the Windows Server 2012 R2, it give me the blank umbraco page.

    I traced the issue and found from the resources that some umbraco requests are not found like below : http://localhost:5555/umbraco/Application?umb__rnd=ffffffffd3f552bf

    enter image description here

    Can anyone have knows how to deal with this issue?

    Thanks in advance.

    Regards,

    Urvish Mandaliya

  • Dennis Aaen 4433 posts 17887 karma points admin hq c-trib
    Feb 02, 2016 @ 12:10
    Dennis Aaen
    100

    Hi Urvirsh,

    Could you please that that the server that you are uploading to have this requirements https://our.umbraco.org/documentation/Getting-Started/Setup/Requirements/

    Then also check that the permissions is correct regarding to this documentation. https://our.umbraco.org/documentation/Getting-Started/Setup/Server-Setup/permissions

    Hope this helps,

    /Dennis

  • Urvish 252 posts 770 karma points
    Feb 03, 2016 @ 05:29
    Urvish
    0

    Hi Dennis,

    Thanks for the reply.

    I have checked all the requirement of the server. and It is ok.

    Also I have set full rights to everyone.

    But still the same issue.

    And sorry I have accidently mark your answer as a solution while I was replying to this post. I am not able to unmark it.

    Regards,

    Urvish Mandaliya

  • Samira 113 posts 449 karma points
    Feb 03, 2016 @ 05:25
    Samira
    0

    Hi

    Please check the permission is correct of network services

    Please check documentation:- https://our.umbraco.org/documentation/Getting-Started/Setup/Server-Setup/permissions

    hope this help

    Regards

    Samira

  • Urvish 252 posts 770 karma points
    Feb 03, 2016 @ 05:33
    Urvish
    0

    I have set full rights to the everyone user of the main site folder.

    Still not working.

    Thanks.

    Regards,

    Urvish Mandaliya

  • Jan Skovgaard 11242 posts 23390 karma points MVP 6x admin c-trib
    Feb 03, 2016 @ 06:31
    Jan Skovgaard
    0

    Hi Urvish

    How did you upload the site? Was it using FTP or some build script? Perhaps some files are missing for some reason? Or perhaps you by accident uploaded some temporary files that are not needed on your server since it will create it's own versions of them?

    Maybe it's worth trying to delete everything inside the "App_Data/TEMP" folder and see if that makes any difference?

    And make sure to double and tripple check that all necessary frameworks etc. are installed on the server if you have the control over it - If you're running on shared hosting you should get in touch with your hosting provider to make sure everything is setup correctly on the server for Umbraco to be able to run.

    Hope this helps.

    /Jan

  • Urvish 252 posts 770 karma points
    Feb 03, 2016 @ 06:51
    Urvish
    0

    Thanks Jan for the reply.

    I made a zip of the site folder and copied that in the RDP.

    I already tried with deleting the TEMP folder. But makes no difference.

    Also I will double check the necessary permissions and framework.

    Regards,

    Urvish Mandaliya

  • Urvish 252 posts 770 karma points
    Feb 03, 2016 @ 08:00
    Urvish
    0

    Jan,

    I have checked and everything seems ok.

    Also I have checked that request in the local. Below is the response of that request which is 404 on the server..

    LazyLoad.js([
      "lib/jquery/jquery.min.js",
      "lib/angular/1.1.5/angular.min.js",
      "lib/underscore/underscore-min.js",
      "lib/jquery-ui/jquery-ui.min.js",
      "lib/angular/1.1.5/angular-cookies.min.js",
      "lib/angular/1.1.5/angular-mobile.js",
      "lib/angular/1.1.5/angular-sanitize.min.js",
      "lib/angular/angular-ui-sortable.js",
      "lib/angular/tmhDynamicLocale.js",
      "lib/blueimp-load-image/load-image.all.min.js",
      "lib/jquery-file-upload/jquery.fileupload.js",
      "lib/jquery-file-upload/jquery.fileupload-process.js",
      "lib/jquery-file-upload/jquery.fileupload-image.js",
      "lib/jquery-file-upload/jquery.fileupload-angular.js",
      "lib/bootstrap/js/bootstrap.2.3.2.min.js",
      "lib/umbraco/Extensions.js",
      "lib/umbraco/NamespaceManager.js",
      "lib/umbraco/LegacyUmbClientMgr.js",
      "lib/umbraco/LegacySpeechBubble.js",
      "js/app.js",
      "js/umbraco.resources.js",
      "js/umbraco.directives.js",
      "js/umbraco.filters.js",
      "js/umbraco.services.js",
      "js/umbraco.security.js",
      "js/umbraco.controllers.js",
      "js/routes.js",
      "js/init.js",
      "/App_Plugins/GridInjector/GridInjector.controller.js",
      "/App_Plugins/SimpleSliderEditor/SimpleSliderEditor.controller.js",
      "/umbraco/developer/RelationTypes/TreeMenu/ActionDeleteRelationType.js",
      "/umbraco/developer/RelationTypes/TreeMenu/ActionNewRelationType.js"
    ], function () {
        //we need to set the legacy UmbClientMgr path
        UmbClientMgr.setUmbracoPath('/umbraco');
    
        jQuery(document).ready(function () {
            angular.bootstrap(document, ['umbraco']);
        });
    });
    

    Hope it would help to give solution.

    Thanks.

    Regards,

    Urvish Mandaliya

  • Urvish 252 posts 770 karma points
    Feb 03, 2016 @ 12:19
    Urvish
    1

    Hi,

    I resolved the issue.

    There was something wrong with the IIS installation.

    I added and installed all the features from the "Add Roles and Feature Wizard" on the server and it worked.

    Thanks for the help.

    Regards,

    Urvish Mandaliya

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