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  • mmaty 99 posts 228 karma points
    Feb 21, 2016 @ 12:57
    mmaty
    0

    U7: No sections shown in the sections bar

    Hi altogether,

    does anybody know what I can do:

    I installed an Umbraco 7.3.0 instance on the server. After using umbraco exactly one time and logging in a second time all sections disappear:

    Backend without sections

    I have to restart the application (by touching web.config) and press F5 to make the sections visible one more time.

    The tree is visible, but if I click on an entry in the tree, the contents don't appear.

    The log file doesn't show any hint. There is no error and even the debug log doesn't give me a hint.

    There are several other Umbraco instances on the server. They don't have that problem.

    Does anybody have a glue about what's going on there?

  • Jeavon Leopold 3042 posts 13382 karma points MVP 8x admin c-trib
    Feb 21, 2016 @ 13:38
    Jeavon Leopold
    0

    Maybe applications.config or trees.config (both in the config folder) have somehow become corrupt?

  • Jeavon Leopold 3042 posts 13382 karma points MVP 8x admin c-trib
    Feb 21, 2016 @ 13:38
    Jeavon Leopold
    0

    Also do you have any JS errors in the browser console?

  • mmaty 99 posts 228 karma points
    Feb 21, 2016 @ 15:32
    mmaty
    0

    Hi Jeavon,

    thanks for your input. I could swear that there were no messages in the console in the past.

    But now I find an error 417, expectation failed for the GetSections request. The request header is as follows:

    Accept: application/json, text/plain, / Accept-Encoding: gzip, deflate Accept-Language: de-DE Cache-Control: no-cache Connection: Keep-Alive Cookie: ... Host: my.domain.xx Referer: http://my.domain.xx/umbraco User-Agent: ...

    The answer text is empty.

    There are two more API calls, which get a 417:

    http://my.domain.xx/umbraco/backoffice/UmbracoApi/UpdateCheck/GetCheck and http://my.domain.xx/umbraco/backoffice/UmbracoApi/Dashboard/GetDashboard?section=content

    The frontend works OK.

    Thanks in advance for any insights...

  • Jeavon Leopold 3042 posts 13382 karma points MVP 8x admin c-trib
    Feb 21, 2016 @ 15:44
    Jeavon Leopold
    0

    Did you check those config files to see if they are corrupt or truncated?

  • mmaty 99 posts 228 karma points
    Feb 22, 2016 @ 07:08
    mmaty
    0

    Hi Jeavon, the config files are OK. After the app restart everything works as expected.

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