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  • Ian Osborn 2 posts 72 karma points
    Mar 08, 2016 @ 13:33
    Ian Osborn
    0

    how to cancel umbraco.tv subscription?

    Hi there

    Just started to have a look at Umbraco (7) I signed up for umbraco.tv following the advice on the fanoe starter pack, but then realised I prefer reading and a lot of the content is out of date. I wish to cancel the subscription, but I can find no way of doing so either on umbraco.tv website or this one (Our Umbraco). Pretty naughty?

    Anyone got any ideas?

    Thank you

  • Dennis Aaen 4500 posts 18255 karma points admin hq c-trib
    Mar 08, 2016 @ 13:43
    Dennis Aaen
    100

    Hi Ian,

    It depends on how you have subscribed when you signed up. If you have used your credit card then you can cancel your subscription from your umbraco.com profile.

    Under the menu item, umbraco.tv accounts you should see a cancel link. https://umbraco.com/help-and-support/customer-area/umbracotv-support/

    If you don´t see the cancel link, then it´s most like because that you have signed up for Umbraco TV using PayPal, and then you need to follow this guide to cancel your subscription.

    https://umbraco.zendesk.com/hc/en-us/articles/201393379-Paypal-How-do-I-cancel-my-Umbraco-tv-subscription-

    Hope this helps,

    /Dennis

  • Ian Osborn 2 posts 72 karma points
    Mar 08, 2016 @ 13:56
    Ian Osborn
    0

    Thanks Dennis,

    My confusion between the three websites: our.umbraco.org and umbraco.com and umbraco.tv

    Your first link works fine

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