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  • Bhawna Jain 17 posts 148 karma points
    May 22, 2019 @ 06:39
    Bhawna Jain

    Forgotten password not working in Umbraco

    I am trying to enable the forgot password option which appears on the Umbraco back office. For this I am using my existing outlook ID(which is different than I use to login in backoffice) and have added following line in my code:

      <smtp from="">
        <network host="" userName="myusername@****.com" password="*******" />

    But I am still not receiving any password reset mails. Are there any other settings which I need to do both in respect of Umbraco and my mail account? enter image description here

  • Chris 3 posts 106 karma points
    May 22, 2019 @ 10:54

    Hi Bhawna,

    Have you checked the junk/spam folder of myusername@**.com?

    However, your mailSettings don't look quite right. The office SMTP settings I have successfully used are:

            <smtp from="Any valid 'from' email address, I use the notification email as set in umbracoSettings.config (see note below)"
                <network host="" userName="myusername@****.com" password="********" port="587" enableSsl="true"  />

    *To set the notification email: Developer >> Health Check >> Configuration >> Notification Email Settings.

    Hope that helps.

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