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  • Bhawna Jain 16 posts 147 karma points
    26 days ago
    Bhawna Jain
    0

    Forgotten password not working in Umbraco

    I am trying to enable the forgot password option which appears on the Umbraco back office. For this I am using my existing outlook ID(which is different than I use to login in backoffice) and have added following line in my code:

      <system.net>
    <mailSettings>
      <smtp from="smtp-mail.outlook.com">
        <network host="127.0.0.1" userName="myusername@****.com" password="*******" />
      </smtp>
    </mailSettings>
    

    But I am still not receiving any password reset mails. Are there any other settings which I need to do both in respect of Umbraco and my mail account? enter image description here

  • Chris 3 posts 106 karma points
    26 days ago
    Chris
    100

    Hi Bhawna,

    Have you checked the junk/spam folder of myusername@**.com?

    However, your mailSettings don't look quite right. The office SMTP settings I have successfully used are:

    <system.net>
        <mailSettings>
            <smtp from="Any valid 'from' email address, I use the notification email as set in umbracoSettings.config (see note below)"
                <network host="smtp.office365.com" userName="myusername@****.com" password="********" port="587" enableSsl="true"  />
            </smtp>
        </mailSettings>
    </system.net>
    

    *To set the notification email: Developer >> Health Check >> Configuration >> Notification Email Settings.

    Hope that helps.

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