media folders after 7151 812 upgrade - Umbraco 8

Go to solution

Press Ctrl / CMD + C to copy this to your clipboard.

Copied to clipboard

Flag this post as spam?

This post will be reported to the moderators as potential spam to be looked at

Anthony 4 posts 84 karma points

Aug 29, 2019 @ 00:49

0

Media folders after 7.15.1 => 8.1.2 upgrade

Umbraco 8

Umbraco 8

We recently upgraded from 7.4.3 => 7.15.1 => 8.1.2 and mostly everything is working well. The only remaining issue is with the media picker.

We have a number of folders that existed before the upgrade to 8.1.1 and they still exist except they no longer appear in the left-hand nav. They also don't appear when selecting media for documents.

Is there anything I can do to get the folders to show in the nav other than recreating the entire structure and moving the media from the old folder to the new folder?

Copy Link
Shaishav Karnani from digitallymedia.com 354 posts 1638 karma points

Aug 29, 2019 @ 03:19
0
Hi Anthony,

It looks something related to cache as on the right side you can see the folders. I would suggest few troubleshooting approach:-
1. Restarting the IIS - simplest :-)
2. Check in the Inspect Mode of Chrome the Menu AJAX call
3. Any error log is being tracked.
4. Goto folder from the right side and try saving one of the folders.
Hope that helps.

Cheers,

Shaishav
Copy Link

Anthony 4 posts 84 karma points

Aug 29, 2019 @ 03:29

IIS restart didn't help.

The GetApplicationTrees call returns

    {
   "isContainer":false,
   "isGroup":false,
   "containsGroups":false,
   "children":[
      {
         "parentId":"-1",
         "hasChildren":true,
         "nodeType":"media",
         "routePath":null,
         "childNodesUrl":"/umbraco/backoffice/UmbracoTrees/MediaTree/GetNodes?id=5477&application=media&tree=&use=main&culture=",
         "menuUrl":"/umbraco/backoffice/UmbracoTrees/MediaTree/GetMenu?id=5477&application=media&tree=&use=main&culture=",
         "iconIsClass":true,
         "iconFilePath":"",
         "cssClasses":[

         ],
         "name":"Afterpay",
         "id":"5477",
         "udi":"umb://media/058cea3bbe6f4ea5aade961f003f4abe",
         "icon":"icon-folder",
         "trashed":false,
         "key":"00000000-0000-0000-0000-000000000000",
         "alias":null,
         "path":"-1,5477",
         "metaData":{
            "contentType":"Folder",
            "application":"media",
            "tree":"",
            "use":"main",
            "culture":null
         }
      },
      {
         "parentId":"-1",
         "hasChildren":false,
         "nodeType":"media",
         "routePath":"media/media/recyclebin",
         "childNodesUrl":"/umbraco/backoffice/UmbracoTrees/MediaTree/GetNodes?id=-21&application=media&tree=&use=main&culture=",
         "menuUrl":"/umbraco/backoffice/UmbracoTrees/MediaTree/GetMenu?id=-21&application=media&tree=&use=main&culture=",
         "iconIsClass":true,
         "iconFilePath":"",
         "cssClasses":[

         ],
         "name":"Recycle Bin",
         "id":"-21",
         "udi":null,
         "icon":"icon-trash",
         "trashed":false,
         "key":"00000000-0000-0000-0000-000000000000",
         "alias":null,
         "path":"-1",
         "metaData":{
            "application":"media",
            "tree":"",
            "use":"main",
            "culture":null
         }
      }
   ],
   "containsTrees":true,
   "parentId":null,
   "hasChildren":false,
   "nodeType":null,
   "routePath":"media",
   "childNodesUrl":"/umbraco/backoffice/UmbracoTrees/MediaTree/GetNodes?id=-1&application=media&tree=&use=main&culture=",
   "menuUrl":"/umbraco/backoffice/UmbracoTrees/MediaTree/GetMenu?id=-1&application=media&tree=&use=main&culture=",
   "iconIsClass":true,
   "iconFilePath":"",
   "cssClasses":[

   ],
   "name":"Media",
   "id":"-1",
   "udi":null,
   "icon":"icon-folder-close",
   "trashed":false,
   "key":"00000000-0000-0000-0000-000000000000",
   "alias":null,
   "path":"-1",
   "metaData":{
      "treeAlias":"media",
      "application":"media",
      "tree":"",
      "use":"main",
      "culture":null,
      "searchable":"true"
   }
}

It only has the 2 nodes.

No errors in the Chrome Dev tools.

Saving the folder does not resolve the issue.

Copy Link

Steve Megson 151 posts 1022 karma points MVP c-trib

Aug 29, 2019 @ 07:15

100

It's a problem with media folders created before 7.8, which left some details missing in the database. This only became a problem in 7.15 and 8.0, where the media tree expects those details to be present.

As a workaround until this is fixed, there's a SQL query here which adds the missing rows.

Copy Link
Anthony 4 posts 84 karma points

Aug 29, 2019 @ 07:25

0

Thanks Steve - it worked perfectly

Copy Link
Steve Megson 151 posts 1022 karma points MVP c-trib

Aug 29, 2019 @ 13:19

0

For the benefit of anyone reading this in the future, this is fixed in 8.1.4.

Copy Link
is working on a reply...

Please Sign in or register to post replies

Flag this post as spam?

Media folders after 7.15.1 => 8.1.2 upgrade