password reset is not allowed umbraco user - Umbraco 9

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Thobias Michel 1 post 77 karma points

Aug 12, 2021 @ 06:53
0

"Password reset is not allowed" - Umbraco User
Hi,

i tried to change the user password, but it doesn't changed. So i looked at the request and the reponse was "Password reset is not allowed".

I tried to set the appsettings.config, but it doesnt changed the error message.
```
"Umbraco": {
"CMS": {
  "Hosting": {
    "Debug": false
  },
  "ModelsBuilder": {
    "ModelsMode": "SourceCodeAuto",
    "ModelsDirectory": "~/Models/Published/"
  },
  "Global": {
    "Id": "...",
    "ReservedPaths": "~/shopify-buy"
  },
  "Security": {
    "AllowPasswordReset": true
  }
}
```
If its neccessary, its the "super" admin user that was created at setup process.

Anyone an idea how i can resolve this error message?
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Sebastiaan Janssen 5060 posts 15522 karma points MVP admin hq

Aug 12, 2021 @ 09:50

0

I don't know the answer but the best way to change the password is to use "Forgotten password?" on the login screen.

This requires you to have a local mailserver instelled, Papercut is my favorite!

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Bent Holz 100 posts 273 karma points

Oct 07, 2021 @ 06:45

0

But "Forgotten password?" does not display?!?...

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Sebastiaan Janssen 5060 posts 15522 karma points MVP admin hq

Oct 07, 2021 @ 13:06
0
It should by default, maybe you removed the SMTP settings from appsettings.Development.json?

This SHOULD work..
```
    "Smtp": {
      "From": "[email protected]",
      "Host": "localhost",
      "Port": 25
    }
```
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Warren Harding 132 posts 275 karma points

Oct 09, 2021 @ 02:13

0

Just testing out the SMTP as well by attempting to invite a User and it seems to be trying localhost still...

I've updated the SMTP settings (Umbraco:CMS:Global:Smtp) but the health check is reporting:

The SMTP server configured with host 'localhost' and port '25' could not be reached.

Here's my settings...

I was running the solution in IIS initially but have restarted with Kestrel now as well, same thing fwiw

Anything else I can try? I can't see anything in the Umbraco logs either Thank you

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Sebastiaan Janssen 5060 posts 15522 karma points MVP admin hq

Oct 10, 2021 @ 07:42

1

@Warren - I think you might still have the default settings in appsettings.Development.json - which overrules the settings in appsettings.json if your on your dev machine.

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Warren Harding 132 posts 275 karma points

Oct 10, 2021 @ 21:49

0

awesome thank you!

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"Password reset is not allowed" - Umbraco User