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  • mancrete 1 post 21 karma points
    Oct 27, 2014 @ 22:29
    mancrete
    0

    Desktop Media Player log in Problem !

    I just got a new Pc Windows 8 . I have install the Desktop Media Player to upload some photos but just keep saying "  Invalid Log in "  ! !

    On my old pc i can log in with no problem .I type exacly corect my Website - the Username - and the Password . 

    Please can anyone help me ?

    I have tryed many times instal it - unistall it but no change . I tryed even the older versions 2.0.5 and 2.0.1 and 2.0.2 . I just got in the end the same message "Invalid log in "

     

     

     

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  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Nov 01, 2014 @ 08:50
    Jan Skovgaard
    0

    Hi Mancrete and welcome to our :)

    I suppose it's the Dekstop Media Uploader you're referring to?

    Do you know what version of Umbraco is being used? And what browser are you using?

    It might be an issue with Adobe Air or it could be that your credentials might have changed (I don't know if you're the admin, or if you're a content editor etc.) or perhaps it's an issue with a firewall, virus scanner or whatever.

    Please provide as much information as you can, which will then make it a bit easier to figure out where things may go wrong.

    Looking forward to hearing from you.

    /Jan

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