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  • Bezmundo 48 posts 139 karma points
    Sep 08, 2016 @ 20:57

    Url without www does not load

    I have the following url's set in my 'Domains for live' :


    The www website works but when entered without 'www' it doesn't load. I've set the 'Culture and Hostnames' as both on the root node.

    Any ideas why this would not work?

  • Alex Skrypnyk 6083 posts 23482 karma points MVP 6x admin c-trib
    Sep 09, 2016 @ 07:54
    Alex Skrypnyk

    Hi Bezmundo,

    It looks like problem with IIS or domain settings, can you check?



  • Bezmundo 48 posts 139 karma points
    Sep 11, 2016 @ 08:47

    Its UaaS so theres no ability to check IIS and all domains are pointing to the UaaS service

  • Alex Skrypnyk 6083 posts 23482 karma points MVP 6x admin c-trib
    Sep 11, 2016 @ 09:18
    Alex Skrypnyk

    Bezmundo, interesting problem, did you write to HQ at the UAAS admin?


  • Dennis Adolfi 1075 posts 6436 karma points MVP 4x c-trib
    Sep 11, 2016 @ 11:06
    Dennis Adolfi

    Hi Bezmundo.

    Are both domains pointed to UaaS with CNAME records?

    Some providers can't handle only setting CNAME records and then you need to set a A record for your none-www domain to:

    If that doesn't do the trick, then I would do as Alex said and contact UaaS support.

    Best of luck to you!

  • Rune Hem Strand 147 posts 911 karma points hq c-trib
    Sep 11, 2016 @ 18:29
    Rune Hem Strand

    Hi Ben

    What Dennis is true. There are differences between the various domain providers. I've asked for some details in the support chat if this doesnt help and we'll get someone to take a closer look.

    All the best


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