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  • Craig Cronin 303 posts 502 karma points
    May 12, 2018 @ 22:15
    Craig Cronin
    0

    Authorization between your environments has failed.

    Authorization between your environments has failed.

    I have cloned a website, but when I try and run it I get asked to restore but get this message

    Authorization error Authorization between your environments has failed.

    This could be caused by having different deploy API keys configured for each of your environments. API keys are specified by the "Umbraco.Deploy.ApiKey" application setting in web.config. Please ensure that these settings match before trying to continue.

    Time: May 12th 2018, 23:08:43

  • Dennis Aaen 4431 posts 17864 karma points admin hq c-trib
    May 13, 2018 @ 07:09
    Dennis Aaen
    0

    Hi Craig,

    First of all thanks for using Umbraco Cloud. I am sorry to hear that you have issue with restoring your content.

    You should make sure that this app key in the web,config are the same for all environments.

    <add key="Umbraco.Deploy.ApiKey" value="xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx" />
    

    You can choose the one from development environment and make sure that the key are the same on all other environments.

    If you need a new Umbraco.Deploy.ApiKey please let me know then I can generate a new one for you.

    Best,

    /Dennis

  • Craig Cronin 303 posts 502 karma points
    May 13, 2018 @ 09:19
    Craig Cronin
    0

    Hi Dennis,

    Yes please. We only have the one environment and if I delete the project and clone a new site but can’t get past this

  • Dennis Aaen 4431 posts 17864 karma points admin hq c-trib
    May 13, 2018 @ 09:23
    Dennis Aaen
    0

    Hi Graig,

    Okay, can you please let me know the email that I can see the key to ? Or follow me on Twitter then I can send you the key in a DM

    /Dennis

  • Dennis Aaen 4431 posts 17864 karma points admin hq c-trib
    May 13, 2018 @ 09:29
    Dennis Aaen
    0

    Hi Graig,

    I have send you a new key via our support chat. You should get it on a email.

    Please let me know how it goes.

    Just make sure that you are using the same key for all your environments

    Best,

    /Dennis

  • Colm Garvey 39 posts 64 karma points
    May 15, 2018 @ 08:19
    Colm Garvey
    0

    Hi Dennis,

    I'm working with Dennis on this project and after deleting and recreating a brand new project we are seeing the same issue.

    After following the instructions here: https://our.umbraco.org/documentation/Umbraco-Cloud/Set-Up/Visual-Studio/

    I see the following error:

    enter image description here

    Can you please escalate this ASAP as we will have no choice but to abandon Umbraco Cloud otherwise due to time constraints

  • Dennis Aaen 4431 posts 17864 karma points admin hq c-trib
    May 15, 2018 @ 08:26
    Dennis Aaen
    0

    Hi Colm,

    Can you please make sure that you not have any spaces in the folder name where you are trying to clone it down.

    Can you please reach out in the chat so I can get the project name. Then I will see if I can set up the solution with UaaS.cmd

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