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  • Nicholas Westby 1940 posts 6527 karma points c-trib
    Oct 31, 2018 @ 23:53
    Nicholas Westby

    Umbraco Cloud Website Protected Behind Login?

    I just created my first Umbraco Cloud website as part of the trial and a coworker mentioned that they couldn't see the website. Instead, they see this:

    Permission Dialog

    Is this something that just appears during the Umbraco Cloud trial, or is there some way to disable this permission dialog?

  • Alex Skrypnyk 5758 posts 21868 karma points MVP 4x admin c-trib
    Nov 01, 2018 @ 11:25
    Alex Skrypnyk

    Hi Nicholas

    You can disable this dialog if add user IP to whitelisting.

    If you are on a Trial plan, you can also whitelist IP's for bypassing the basic authentication on the Live environment - on paid projects the basic authentication will be disabled by default on the Live environment.



  • Nicholas Westby 1940 posts 6527 karma points c-trib
    Nov 01, 2018 @ 15:52
    Nicholas Westby

    Do you happen to know how I configure that to work for all IP addresses rather than a specific IP or a specific range of IP's?

  • Sebastiaan Janssen 4882 posts 14556 karma points MVP admin hq
    Nov 01, 2018 @ 16:02
    Sebastiaan Janssen

    Just as a FYI: I am not sure if you can whitelist on trial accounts, we'd rather not have people sign up and start all kinds of... "interesting" sites. You may be able to remove the login but we're not encouraging it! 👍

    Of course, once we have a credit card you're welcome to publicly publish what you want that fits in the terms of use.

  • Nicholas Westby 1940 posts 6527 karma points c-trib
    Nov 02, 2018 @ 16:25
    Nicholas Westby

    For anybody who is curious, the answer was to whitelist the IP "", which represents the full range of IP addresses:

    IP Whitelist Screen

    That's located here:

    Settings... Manage IP Whitelist

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