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For the second time our site has gone down. I have no access to anything. I am not the developer. Due to differences, we no longer have a working relationship with them.
Question: Does this happen often? And why?
I previously designed and maintained a site using DW and never had the site go down (over ten years with the same hosting provider.)
I would suggest you use the chat / support in umbraco cloud if you have any issues with the platform - after all, that is what you pay for :)
Regarding umbraco stability, it is very much up to the implementation. A simple site created on umbraco cloud with just a starter kit installed, should never have any issues.
If you don't have a relationship with the developers, did you at least get a dump of the source code of the site?
No, we did not get anything from the developers. :-(
I can't even get in to the editing site.
Get in touch with umbraco cloud support ASAP to get this sorted :)
Working on it. I don't even know our account number . . etc. Not happy with the company that started this up.
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