I have been at this for a half a day now and still no closer to a solution.
I am trying to setup courier to allow content to be moved from our staging environment to our production (both hosted as azure web apps).
If I right click a node and select courier on the production site it will allow me to move the content over to stage. However, whenever I try to do the same thing from stage it freezes and gives me no error messages. I also checked the courier trace, with no errors showing up there either.
I have noticed on production it will keep making a request for GetTask (while collecting the content). However, on stage it will make the request once, or maybe twice and then stop.
Not sure if anyone would have any ideas of what may be causing this at all. I have tried reinstalling, also looked at the config files on both servers and they appear to be the same. So I am at a lose.
After some licence updating and moving an exact copy of the production site to the staging site, we have managed to get a little further with this issue. I have noticed that it will now work about 20-30% of the time, however the rest it will just freeze on the collecting content screen.
I have managed to get some more useful logs on this though.
Below are logs of a successful content collection on localhost going to production.
These are the logs from a failed content collection on the stage site going to production
2016-07-25 15:44:24,635 [10] DEBUG Umbraco.Courier.Persistence.V6.NHibernate.NHibernateSessionManager - [Thread 17] Loading factory
2016-07-25 15:44:24,635 [10] INFO Umbraco.Courier.Core.BackgroundTaskRunner - [Thread 15] Starting
2016-07-25 15:44:28,448 [10] DEBUG Umbraco.Courier.Persistence.V6.NHibernate.NHibernateSessionManager - [Thread 17] Complete (took 3815ms)
2016-07-25 15:44:28,509 [10] DEBUG Umbraco.Courier.RepositoryProviders.CourierWebserviceRepositoryProvider - [Thread 17] Opening session to http://www.odgersberndtson.com
2016-07-25 15:44:30,574 [10] INFO Umbraco.Courier.Core.BackgroundTaskRunner - [Thread 15] Application is shutting down, waiting for tasks to complete
2016-07-25 15:44:30,574 [10] INFO Umbraco.Courier.Core.BackgroundTaskRunner - [Thread 15] Shutdown
2016-07-25 15:44:30,574 [10] INFO Umbraco.Courier.Core.BackgroundTaskRunner - [Thread 15] Application is shutting down, waiting for tasks to complete
2016-07-25 15:44:36,962 [10] DEBUG Umbraco.Courier.RepositoryProviders.Local - [Thread 2] Disposing: False
2016-07-25 15:44:36,962 [10] DEBUG Umbraco.Courier.RepositoryProviders.Local - [Thread 2] Disposing: False
2016-07-25 15:44:36,962 [10] DEBUG Umbraco.Courier.RepositoryProviders.Local - [Thread 2] Disposing: False
2016-07-25 15:44:37,716 [10] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 17] No images found in RTE data for property 'content' on 'd1965dd5-548f-458c-8974-5f75ca6b3401'
2016-07-25 15:44:37,733 [10] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 17] No images found in RTE data for property 'content' on 'd1965dd5-548f-458c-8974-5f75ca6b3401'
2016-07-25 15:44:37,733 [10] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 17] No images found in RTE data for property 'content' on 'd1965dd5-548f-458c-8974-5f75ca6b3401'
2016-07-25 15:44:37,733 [10] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 17] No images found in RTE data for property 'content' on 'd1965dd5-548f-458c-8974-5f75ca6b3401'
2016-07-25 15:44:37,748 [10] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 17] No images found in RTE data for property 'content' on 'd1965dd5-548f-458c-8974-5f75ca6b3401'
2016-07-25 15:44:37,748 [10] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 17] No images found in RTE data for property 'content' on 'd1965dd5-548f-458c-8974-5f75ca6b3401'
2016-07-25 15:44:37,763 [10] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 17] No images found in RTE data for property 'content' on 'd1965dd5-548f-458c-8974-5f75ca6b3401'
2016-07-25 15:44:37,763 [10] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 17] No images found in RTE data for property 'content' on 'd1965dd5-548f-458c-8974-5f75ca6b3401'
2016-07-25 15:44:37,763 [10] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 17] No images found in RTE data for property 'content' on 'd1965dd5-548f-458c-8974-5f75ca6b3401'
2016-07-25 15:44:37,779 [10] WARN Umbraco.Courier.Core.ResolutionManager - [Thread 17] Finished executing resolver: Document Roles Property Data For provider: PropertyData (took 243ms)
2016-07-25 15:44:37,779 [10] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 17] No images found in RTE data for property 'content' on 'd1965dd5-548f-458c-8974-5f75ca6b3401'
2016-07-25 15:44:37,779 [10] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 17] No images found in RTE data for property 'content' on 'd1965dd5-548f-458c-8974-5f75ca6b3401'
2016-07-25 15:44:37,795 [10] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 17] No images found in RTE data for property 'content' on 'd1965dd5-548f-458c-8974-5f75ca6b3401'
2016-07-25 15:44:37,795 [10] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 17] No images found in RTE data for property 'content' on 'd1965dd5-548f-458c-8974-5f75ca6b3401'
2016-07-25 15:44:37,810 [10] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 17] No images found in RTE data for property 'content' on 'd1965dd5-548f-458c-8974-5f75ca6b3401'
2016-07-25 15:44:37,810 [10] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 17] No images found in RTE data for property 'content' on 'd1965dd5-548f-458c-8974-5f75ca6b3401'
2016-07-25 15:44:37,810 [10] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 17] No images found in RTE data for property 'content' on 'd1965dd5-548f-458c-8974-5f75ca6b3401'
2016-07-25 15:44:37,826 [10] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 17] No images found in RTE data for property 'content' on 'd1965dd5-548f-458c-8974-5f75ca6b3401'
2016-07-25 15:44:37,826 [10] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 17] No images found in RTE data for property 'content' on 'd1965dd5-548f-458c-8974-5f75ca6b3401'
2016-07-25 15:44:38,283 [10] INFO Umbraco.Courier.Core.Packaging.RevisionPackaging - [Thread 17] Documents: d1965dd5-548f-458c-8974-5f75ca6b3401 hash-mismatch (local/remote) 8a68b0541833a1244ea60dfb7972ed177d312938b1b5008855d1d0978575a11e / 7a61d8f5a2c2b4fc9601356b8c5561cb6873f17538dc63daa621cad741cd4cce
2016-07-25 15:44:39,253 [10] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 17] No images found in RTE data for property 'content' on 'd1965dd5-548f-458c-8974-5f75ca6b3401'
2016-07-25 15:44:39,269 [10] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 17] No images found in RTE data for property 'content' on 'd1965dd5-548f-458c-8974-5f75ca6b3401'
2016-07-25 15:44:39,269 [10] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 17] No images found in RTE data for property 'content' on 'd1965dd5-548f-458c-8974-5f75ca6b3401'
2016-07-25 15:44:39,269 [10] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 17] No images found in RTE data for property 'content' on 'd1965dd5-548f-458c-8974-5f75ca6b3401'
2016-07-25 15:44:39,289 [10] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 17] No images found in RTE data for property 'content' on 'd1965dd5-548f-458c-8974-5f75ca6b3401'
2016-07-25 15:44:39,289 [10] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 17] No images found in RTE data for property 'content' on 'd1965dd5-548f-458c-8974-5f75ca6b3401'
2016-07-25 15:44:39,289 [10] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 17] No images found in RTE data for property 'content' on 'd1965dd5-548f-458c-8974-5f75ca6b3401'
2016-07-25 15:44:39,300 [10] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 17] No images found in RTE data for property 'content' on 'd1965dd5-548f-458c-8974-5f75ca6b3401'
2016-07-25 15:44:39,300 [10] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 17] No images found in RTE data for property 'content' on 'd1965dd5-548f-458c-8974-5f75ca6b3401'
2016-07-25 15:44:39,316 [10] INFO Umbraco.Courier.Core.Packaging.RevisionPackaging - [Thread 17] PropertyData: d1965dd5-548f-458c-8974-5f75ca6b3401 hash-mismatch (local/remote) 7d312938b1b5008855d1d0978575a11e / 6873f17538dc63daa621cad741cd4cce
2016-07-25 15:44:40,628 [10] DEBUG Umbraco.Courier.RepositoryProviders.Local - [Thread 17] Disposing: True
2016-07-25 15:44:40,628 [10] DEBUG Umbraco.Courier.RepositoryProviders.Local - [Thread 17] Closing session: 2421d59a-e716-43ee-a343-d9ae03c8b569
2016-07-25 15:44:40,628 [10] DEBUG Umbraco.Courier.Persistence.V6.NHibernate.NHibernateProvider - [Thread 17] Closing session, UseGlobalSession: False, key: 2421d59a-e716-43ee-a343-d9ae03c8b569
2016-07-25 15:44:40,628 [10] DEBUG Umbraco.Courier.Persistence.V6.NHibernate.NHibernateGlobalSessionManager - [Thread 17] Closing session, IsInWebContext: False
2016-07-25 15:44:40,675 [10] DEBUG Umbraco.Courier.RepositoryProviders.Local - [Thread 17] Disposing: True
2016-07-25 15:44:40,675 [10] DEBUG Umbraco.Courier.Core.EventManager - [Thread 17] Unloading (count: 0)
2016-07-25 15:44:40,675 [10] INFO Umbraco.Courier.Core.TaskManager - [Thread 17] Completed PackagingTask with id: c0c33f52-f17d-4aeb-8814-eea7d630074e
2016-07-25 15:44:40,675 [10] INFO Umbraco.Courier.Core.BackgroundTaskRunner - [Thread 15] AggregateException thrown with the following inner exceptions:
2016-07-25 15:44:40,675 [10] INFO Umbraco.Courier.Core.BackgroundTaskRunner - [Thread 15] .Net TaskCanceledException: .Net Task ID 402
2016-07-25 15:44:40,675 [10] INFO Umbraco.Courier.Core.BackgroundTaskRunner - [Thread 15] Shutdown
Which from the last line, it looks like its hitting and error and shutting down. (the GetTask call to the server seems to complete a random amount of times, however will always stop when one GetTask request takes over 1.8 seconds to respond)
Logs for courier in the production site (on the failed content collection)
As seen from these logs from below:
2016-07-25 16:04:00,375 [80] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 91] No images found in RTE data for property 'description' on '1a4706e3-70e6-4950-b48e-6ea6ecb2bf34'
2016-07-25 16:04:00,404 [80] WARN Umbraco.Courier.Core.ResolutionManager - [Thread 91] Finished executing resolver: Document Global Property Data For provider: PropertyData (took 272ms)
2016-07-25 16:04:00,519 [80] WARN Umbraco.Courier.Core.ResolutionManager - [Thread 91] Finished executing resolver: Document Global Property Data For provider: PropertyData (took 103ms)
2016-07-25 16:04:00,519 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 91] logging media picker packaging Document Global Property Data
2016-07-25 16:04:00,519 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 91] logging media picker packaging Document Global Property Data [Imulus.Archetype: Nested Umbraco.MultipleMediaPicker (image)]
2016-07-25 16:04:00,519 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 91] Adding media picker data from: 3390
2016-07-25 16:04:00,529 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 91] logging media picker packaging Document Global Property Data [Imulus.Archetype: Nested Umbraco.MultipleMediaPicker (fallbackImage)]
2016-07-25 16:04:00,529 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 91] Adding media picker data from: 11462
2016-07-25 16:04:00,529 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 91] logging media picker packaging Document Global Property Data [Imulus.Archetype: Nested Umbraco.MultipleMediaPicker (image)]
2016-07-25 16:04:00,529 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 91] Adding media picker data from: 3392
2016-07-25 16:04:00,529 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 91] logging media picker packaging Document Global Property Data [Imulus.Archetype: Nested Umbraco.MultipleMediaPicker (fallbackImage)]
2016-07-25 16:04:00,529 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 91] Adding media picker data from: 11463
2016-07-25 16:04:00,529 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 91] logging media picker packaging Document Global Property Data [Imulus.Archetype: Nested Umbraco.MultipleMediaPicker (image)]
2016-07-25 16:04:00,529 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 91] Adding media picker data from: 3394
2016-07-25 16:04:00,529 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 91] logging media picker packaging Document Global Property Data [Imulus.Archetype: Nested Umbraco.MultipleMediaPicker (fallbackImage)]
2016-07-25 16:04:00,529 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 91] Adding media picker data from: 11464
2016-07-25 16:04:00,529 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 91] logging media picker packaging Document Global Property Data [Imulus.Archetype: Nested Umbraco.MultipleMediaPicker (image)]
2016-07-25 16:04:00,529 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 91] Adding media picker data from: 3389
2016-07-25 16:04:00,547 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 91] logging media picker packaging Document Global Property Data [Imulus.Archetype: Nested Umbraco.MultipleMediaPicker (fallbackImage)]
2016-07-25 16:04:00,547 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 91] Adding media picker data from: 11461
2016-07-25 16:04:00,547 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 91] logging media picker packaging Document Global Property Data [Imulus.Archetype: Nested Umbraco.MultipleMediaPicker (image)]
2016-07-25 16:04:00,547 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 91] Adding media picker data from: 3393
2016-07-25 16:04:00,547 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 91] logging media picker packaging Document Global Property Data [Imulus.Archetype: Nested Umbraco.MultipleMediaPicker (fallbackImage)]
2016-07-25 16:04:00,547 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 91] Adding media picker data from: 11465
2016-07-25 16:04:00,547 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 91] logging media picker packaging Document Global Property Data [Imulus.Archetype: Nested Umbraco.MultipleMediaPicker (image)]
2016-07-25 16:04:00,547 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 91] Adding media picker data from: 3391
2016-07-25 16:04:00,566 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 91] logging media picker packaging Document Global Property Data [Imulus.Archetype: Nested Umbraco.MultipleMediaPicker (fallbackImage)]
2016-07-25 16:04:00,566 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 91] Adding media picker data from: 11466
2016-07-25 16:04:00,566 [80] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 91] No images found in RTE data for property 'description' on '1a4706e3-70e6-4950-b48e-6ea6ecb2bf34'
2016-07-25 16:04:00,576 [80] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 91] No images found in RTE data for property 'description' on '1a4706e3-70e6-4950-b48e-6ea6ecb2bf34'
2016-07-25 16:04:00,576 [80] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 91] No images found in RTE data for property 'description' on '1a4706e3-70e6-4950-b48e-6ea6ecb2bf34'
2016-07-25 16:04:00,576 [80] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 91] No images found in RTE data for property 'description' on '1a4706e3-70e6-4950-b48e-6ea6ecb2bf34'
2016-07-25 16:04:00,594 [80] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 91] No images found in RTE data for property 'description' on '1a4706e3-70e6-4950-b48e-6ea6ecb2bf34'
2016-07-25 16:04:00,608 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 91] logging media picker packaging Document Global Property Data
2016-07-25 16:04:01,421 [80] DEBUG Umbraco.Courier.RepositoryProviders.Local - [Thread 35] Closing session: c22e86fd-a4de-4719-b8bc-30a2b784a402
2016-07-25 16:04:01,421 [80] DEBUG Umbraco.Courier.Persistence.V6.NHibernate.NHibernateProvider - [Thread 35] Closing session, UseGlobalSession: True, key: c22e86fd-a4de-4719-b8bc-30a2b784a402
This is not all the logs, However I noticed that it closes the connection and stops right after logging media picker packaging Document Global Property Data, where as on a successful request the logs continue.
2016-07-25 16:12:54,617 [80] DEBUG Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 9] No images found in RTE data for property 'description' on '1a4706e3-70e6-4950-b48e-6ea6ecb2bf34'
2016-07-25 16:12:54,633 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 9] logging media picker packaging Document Global Property Data
2016-07-25 16:12:56,102 [80] WARN Umbraco.Courier.Core.ResolutionManager - [Thread 126] Finished executing resolver: Document Dow's champion of change Property Data [Imulus.Archetype: Nested Umbraco.TinyMCEv3 (content)] For provider: PropertyData (took 116ms)
2016-07-25 16:12:56,539 [80] WARN Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 126] Could not find media from url: '/media/2481/johanna-soderstrom-with-steve-potter.jpg' (property 'content' on '2bb842ef-8a9b-467d-b507-bad7c2afbd6a')
2016-07-25 16:12:57,011 [80] WARN Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 126] Could not find media from url: '/media/2482/johanna-soderstrom-with-steve-potter-interview.jpg' (property 'content' on '2bb842ef-8a9b-467d-b507-bad7c2afbd6a')
2016-07-25 16:12:57,011 [80] WARN Umbraco.Courier.Core.ResolutionManager - [Thread 126] Finished executing resolver: Document Dow's champion of change Property Data [Imulus.Archetype: Nested Umbraco.TinyMCEv3 (content)] For provider: PropertyData (took 909ms)
2016-07-25 16:12:57,493 [80] WARN Umbraco.Courier.Core.ResolutionManager - [Thread 126] Finished executing resolver: Document Dow's champion of change Property Data [Imulus.Archetype: Nested Umbraco.TinyMCEv3 (content)] For provider: PropertyData (took 480ms)
2016-07-25 16:12:57,930 [80] WARN Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 126] Could not find media from url: '/media/2481/johanna-soderstrom-with-steve-potter.jpg' (property 'content' on '2bb842ef-8a9b-467d-b507-bad7c2afbd6a')
2016-07-25 16:12:58,399 [80] WARN Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 126] Could not find media from url: '/media/2482/johanna-soderstrom-with-steve-potter-interview.jpg' (property 'content' on '2bb842ef-8a9b-467d-b507-bad7c2afbd6a')
2016-07-25 16:12:58,399 [80] WARN Umbraco.Courier.Core.ResolutionManager - [Thread 126] Finished executing resolver: Document Dow's champion of change Property Data [Imulus.Archetype: Nested Umbraco.TinyMCEv3 (content)] For provider: PropertyData (took 921ms)
2016-07-25 16:12:58,883 [80] WARN Umbraco.Courier.Core.ResolutionManager - [Thread 126] Finished executing resolver: Document Dow's champion of change Property Data [Imulus.Archetype: Nested Umbraco.TinyMCEv3 (content)] For provider: PropertyData (took 463ms)
2016-07-25 16:12:59,342 [80] WARN Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 126] Could not find media from url: '/media/2481/johanna-soderstrom-with-steve-potter.jpg' (property 'content' on '2bb842ef-8a9b-467d-b507-bad7c2afbd6a')
2016-07-25 16:12:59,774 [80] WARN Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 126] Could not find media from url: '/media/2482/johanna-soderstrom-with-steve-potter-interview.jpg' (property 'content' on '2bb842ef-8a9b-467d-b507-bad7c2afbd6a')
2016-07-25 16:12:59,774 [80] WARN Umbraco.Courier.Core.ResolutionManager - [Thread 126] Finished executing resolver: Document Dow's champion of change Property Data [Imulus.Archetype: Nested Umbraco.TinyMCEv3 (content)] For provider: PropertyData (took 893ms)
2016-07-25 16:13:00,247 [80] WARN Umbraco.Courier.Core.ResolutionManager - [Thread 126] Finished executing resolver: Document Dow's champion of change Property Data [Imulus.Archetype: Nested Umbraco.TinyMCEv3 (content)] For provider: PropertyData (took 469ms)
2016-07-25 16:13:00,680 [80] WARN Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 126] Could not find media from url: '/media/2481/johanna-soderstrom-with-steve-potter.jpg' (property 'content' on '2bb842ef-8a9b-467d-b507-bad7c2afbd6a')
2016-07-25 16:13:01,133 [80] WARN Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 126] Could not find media from url: '/media/2482/johanna-soderstrom-with-steve-potter-interview.jpg' (property 'content' on '2bb842ef-8a9b-467d-b507-bad7c2afbd6a')
2016-07-25 16:13:01,133 [80] WARN Umbraco.Courier.Core.ResolutionManager - [Thread 126] Finished executing resolver: Document Dow's champion of change Property Data [Imulus.Archetype: Nested Umbraco.TinyMCEv3 (content)] For provider: PropertyData (took 900ms)
2016-07-25 16:13:01,602 [80] WARN Umbraco.Courier.Core.ResolutionManager - [Thread 126] Finished executing resolver: Document Dow's champion of change Property Data [Imulus.Archetype: Nested Umbraco.TinyMCEv3 (content)] For provider: PropertyData (took 461ms)
2016-07-25 16:13:02,071 [80] WARN Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 126] Could not find media from url: '/media/2481/johanna-soderstrom-with-steve-potter.jpg' (property 'content' on '2bb842ef-8a9b-467d-b507-bad7c2afbd6a')
2016-07-25 16:13:02,508 [80] WARN Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 126] Could not find media from url: '/media/2482/johanna-soderstrom-with-steve-potter-interview.jpg' (property 'content' on '2bb842ef-8a9b-467d-b507-bad7c2afbd6a')
2016-07-25 16:13:02,508 [80] WARN Umbraco.Courier.Core.ResolutionManager - [Thread 126] Finished executing resolver: Document Dow's champion of change Property Data [Imulus.Archetype: Nested Umbraco.TinyMCEv3 (content)] For provider: PropertyData (took 900ms)
2016-07-25 16:13:02,994 [80] WARN Umbraco.Courier.Core.ResolutionManager - [Thread 126] Finished executing resolver: Document Dow's champion of change Property Data [Imulus.Archetype: Nested Umbraco.TinyMCEv3 (content)] For provider: PropertyData (took 482ms)
2016-07-25 16:13:03,432 [80] WARN Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 126] Could not find media from url: '/media/2481/johanna-soderstrom-with-steve-potter.jpg' (property 'content' on '2bb842ef-8a9b-467d-b507-bad7c2afbd6a')
2016-07-25 16:13:03,916 [80] WARN Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 126] Could not find media from url: '/media/2482/johanna-soderstrom-with-steve-potter-interview.jpg' (property 'content' on '2bb842ef-8a9b-467d-b507-bad7c2afbd6a')
2016-07-25 16:13:03,916 [80] WARN Umbraco.Courier.Core.ResolutionManager - [Thread 126] Finished executing resolver: Document Dow's champion of change Property Data [Imulus.Archetype: Nested Umbraco.TinyMCEv3 (content)] For provider: PropertyData (took 934ms)
2016-07-25 16:13:04,369 [80] WARN Umbraco.Courier.Core.ResolutionManager - [Thread 126] Finished executing resolver: Document Dow's champion of change Property Data [Imulus.Archetype: Nested Umbraco.TinyMCEv3 (content)] For provider: PropertyData (took 453ms)
2016-07-25 16:13:04,854 [80] WARN Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 126] Could not find media from url: '/media/2481/johanna-soderstrom-with-steve-potter.jpg' (property 'content' on '2bb842ef-8a9b-467d-b507-bad7c2afbd6a')
2016-07-25 16:13:05,292 [80] WARN Umbraco.Courier.DataResolvers.PropertyDataResolvers.RTEImages - [Thread 126] Could not find media from url: '/media/2482/johanna-soderstrom-with-steve-potter-interview.jpg' (property 'content' on '2bb842ef-8a9b-467d-b507-bad7c2afbd6a')
2016-07-25 16:13:05,292 [80] WARN Umbraco.Courier.Core.ResolutionManager - [Thread 126] Finished executing resolver: Document Dow's champion of change Property Data [Imulus.Archetype: Nested Umbraco.TinyMCEv3 (content)] For provider: PropertyData (took 920ms)
2016-07-25 16:13:05,292 [80] WARN Umbraco.Courier.Core.ResolutionManager - [Thread 126] Finished executing resolver: Document Dow's champion of change Property Data For provider: PropertyData (took 9350ms)
2016-07-25 16:13:05,324 [80] DEBUG Umbraco.Courier.DataResolvers.ItemDataResolvers.MediaPickers - [Thread 126] logging media picker packaging Document Dow's champion of change Property Data
I am not sure if any of this information is useful. But hoping someone may know what is going on. I have noticed the performance on the stage site is a lot slower and was wondering maybe if it is a timing out issue (It's worth noting that local - stage and prod all have the exact same database at the moment)
I thought I would quickly post back the solution for this if anyone else has this issue.
After some more investigating today, I found one setting in the application setting (Azure web app - settings - application setting) that was slightly different (screen shot below)
Switching this into the off position seems to have fixed the issue of courier freezing. I have noticed it still freezes on some nodes, however I believe these are more image related and content not found issues.
Courier Document Deploy Freezing
I have been at this for a half a day now and still no closer to a solution.
I am trying to setup courier to allow content to be moved from our staging environment to our production (both hosted as azure web apps).
If I right click a node and select courier on the production site it will allow me to move the content over to stage. However, whenever I try to do the same thing from stage it freezes and gives me no error messages. I also checked the courier trace, with no errors showing up there either.
I have noticed on production it will keep making a request for GetTask (while collecting the content). However, on stage it will make the request once, or maybe twice and then stop.
Not sure if anyone would have any ideas of what may be causing this at all. I have tried reinstalling, also looked at the config files on both servers and they appear to be the same. So I am at a lose.
After some licence updating and moving an exact copy of the production site to the staging site, we have managed to get a little further with this issue. I have noticed that it will now work about 20-30% of the time, however the rest it will just freeze on the collecting content screen.
I have managed to get some more useful logs on this though.
Below are logs of a successful content collection on localhost going to production.
These are the logs from a failed content collection on the stage site going to production
Which from the last line, it looks like its hitting and error and shutting down. (the GetTask call to the server seems to complete a random amount of times, however will always stop when one GetTask request takes over 1.8 seconds to respond)
Logs for courier in the production site (on the failed content collection)
As seen from these logs from below:
This is not all the logs, However I noticed that it closes the connection and stops right after logging media picker packaging Document Global Property Data, where as on a successful request the logs continue.
I am not sure if any of this information is useful. But hoping someone may know what is going on. I have noticed the performance on the stage site is a lot slower and was wondering maybe if it is a timing out issue (It's worth noting that local - stage and prod all have the exact same database at the moment)
Thanks
I thought I would quickly post back the solution for this if anyone else has this issue.
After some more investigating today, I found one setting in the application setting (Azure web app - settings - application setting) that was slightly different (screen shot below)
Switching this into the off position seems to have fixed the issue of courier freezing. I have noticed it still freezes on some nodes, however I believe these are more image related and content not found issues.
Hope this can help someone.
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