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  • Amalie Wowern 112 posts 219 karma points
    Aug 02, 2016 @ 12:05
    Amalie Wowern

    Courier Admin not authenticated


    I have installed courier on my test and live site which is running on 7.4.3

    I have the license in the bin folders I have added both sites to the courier.config

    and when I right click and select courier i get this error

        System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Umbraco.Courier.Core.Exceptions.UnauthorizedClientException: User: Admin could not be authenticated
    at Umbraco.Courier.RepositoryProviders.WebserviceProvider.Security.SecurityHelper.ValidateUser(String login, String password)
    at Umbraco.Courier.RepositoryProviders.WebserviceProvider.Security.Authentication.AuthorizeClient(String login, String password, Boolean cacheAuthResult)
    at Umbraco.Courier.RepositoryProviders.Webservices.Repository.CloseSession(String sessionKey, String username, String password)
    --- End of inner exception stack trace ---
    at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
    at Umbraco.Courier.RepositoryProviders.WebServiceProvider.RepositoryWebservice.CloseSession(String sessionKey, String username, String password)
    at Umbraco.Courier.RepositoryProviders.CourierWebserviceRepositoryProvider.CloseSession(String sessionKey)
    at Umbraco.Courier.RepositoryProviders.CourierWebserviceRepositoryProvider.Dispose(Boolean disposing)
    at Umbraco.Courier.RepositoryProviders.CourierWebserviceRepositoryProvider.Dispose()
    at Umbraco.Courier.Core.Common.Extensions.GlobalExtensions.DisposeIfDisposable(Object input)
    at Umbraco.Courier.Core.Repository.Dispose(Boolean disposing)
    at Umbraco.Courier.Core.Repository.Dispose()
    at Umbraco.Courier.UI.Dialogs.CommitItem.OnInit(EventArgs e)
    at System.Web.UI.Control.InitRecursive(Control namingContainer)
    at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

    Config file

        <repository name="Test" alias="http://test" type="CourierWebserviceRepositoryProvider" visible="true">
        <repository name="Live" alias="http:/Live" type="CourierWebserviceRepositoryProvider" visible="true">
  • Dennis Aaen 4448 posts 17912 karma points admin hq c-trib
    Aug 02, 2016 @ 19:46
    Dennis Aaen

    Hi Amalie,

    I think that you have hit into an known issue. Try to have a look at this issue

    There is also a similar thread on the forum, where the workaround that is suggested in works.

    Hope this helps,


  • Amalie Wowern 112 posts 219 karma points
    Aug 03, 2016 @ 11:12
    Amalie Wowern

    Thanks Dennis

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