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  • Oliver Boardman 19 posts 130 karma points
    May 24, 2016 @ 10:30
    Oliver Boardman
    0

    Forms dont save

    Just bought a license for Umbraco forms, but when I create a form and click 'save', the green bar appears saying that it has saved my form. When I leave the page or click refresh it completely vanishes!!

  • Dennis Aaen 4500 posts 18255 karma points admin hq c-trib
    May 24, 2016 @ 10:51
    Dennis Aaen
    0

    Hi Oliver,

    To investegate this a bit further it would be nice if you could tell:

    What exact version of Umbraco CMS are you using and the same goes for Umbraco Forms.

    When you hit save, did you see any error in the console in the browser?

    Best,

    /Dennis

  • Oliver Boardman 19 posts 130 karma points
    May 24, 2016 @ 11:02
    Oliver Boardman
    0

    Umbraco version 7.4.3 assembly: 1.0.5948.18141

    Current installed version of Umbraco Forms: "4.2.1"

    No, no error message appears in the browser. When I open the console though there is an error message that appear on page load, not when the for is saved:

    DependencyHandler.axd?s=L3VtYnJhY28vbGliL2pxdWVyeS9qcXVlcnkubWluLmpzOy91bWJyYWNvL2xpYi9hbmd1bGFyLzE…:15 GET https://www.gravatar.com/avatar/627696492d606619b59d4f5941d0d202.jpg?s=64&d=404 404 (Not Found)

  • Oliver Boardman 19 posts 130 karma points
    May 25, 2016 @ 08:04
    Oliver Boardman
    0

    I've uploaded my .lic file to the /bin/ folder. Checked all the permissions on the appropriate files and folders based on this link: https://our.umbraco.org/documentation/Getting-Started/Setup/Server-Setup/permissions With still no luck :(

  • Warren Buckley 2106 posts 4836 karma points MVP 7x admin c-trib
    May 25, 2016 @ 11:53
    Warren Buckley
    100

    Hello Oliver,
    For now rather than having two conversations I have replied with a few questions in your support ticket.

    Once resolved we can post the outcome for others to learn & read from when coming across this post.

    Many Thanks,
    Warren

  • Oliver Boardman 19 posts 130 karma points
    May 27, 2016 @ 09:37
    Oliver Boardman
    0

    The issue lay in not having the correct admin rights. As soon as I upgraded myself to the administrator it solved the issue.

  • Maxemilian Hilbrand 13 posts 37 karma points
    Jun 04, 2016 @ 12:22
    Maxemilian Hilbrand
    0

    Any answer for this problem? We have the same problem with 4.2.1

    the default installation with umbraco was 4.3 BETA (!!!!!) which did not work at all, so we removed the beta and installed 4.2.1 with the special feature as described above.

    I have full admin permission on Umbraco

    Error: Form Failed to save: The request is invalid.

  • Maxemilian Hilbrand 13 posts 37 karma points
    Jun 04, 2016 @ 12:48
    Maxemilian Hilbrand
    0

    Okay, it seems to work right now.

    Steps:

    • uninstall 4.2.1
    • install 4.3.0 (not beta anymore)
    • increase client dependency (which also restarts the web app)
    • clear the browser cache

    as far as now, I can't see any problem

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