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I recently upgraded to Umbraco forms from contour and have run into a issue preventing us from exporting any of the form entries.
When i try and export the entries I'm seeing these 500 server errors in the console:
It's worth noting that apart from the export the forms are behaving as expected, I'm also 99.9% sure that the license is correct so I'm a bit stumped as to why I'm seeing the first error.
If anyone could point me in the right direction that would be great!
I have the same problem! !
We're not getting the licence error (we have a valid licence), however we are getting a 500 when trying to export the data from any form.
Has anybody managed to export data using the UI? Or are we going to have to manually write an export tool?
Just a heads up, our content team created the forms and had put some special characters in the form names causing the export error. Might be worth checking your form names.
Oh dear. The form name had a question mark in it (because it was being used as a simplistic survey "How did you hear about this site?") and removing that allows it to be exported.
Awesome Ryan; can't believe I didn't think of that!
I'm also getting this issue, but only the PostGenerateExport I have tried to remove the special characters, but this issue still persist. Still getting the same problem.
I have the same problem on 4.3.3. Form names are all alphanumerical and dashes, but we do use other characters in the various questions (in French, so accented characters, etc.).
Anybody got a workaround other than extracting straight from the DB?
I have figured out the issue for my version of the problem, I tried testing the export out in safari, whilst using the web inspector under the network tab> Content or web inspector under the network tab > JSON, the error displayed showed that a dll was missing. For my case it was the EPPlus version 18.104.22.168. I then added the dll in and ran the export again, it worked!
I know this is an old post, but just want to say thanks, just spent a good hour trying to figure this out.
Adding the EPPlus.dll worked for me.
For people who follow this thread, version 4.4.0, released today, corrects that bug.
I am having the same issue but not for all the forms only for some selected forms.
I checked all the names of the forms none of them contain and special character.
Also it shouldn't be the dll issue because if it was the dll issue then none of the forms should be working .
Can anyone please suggest me some solution.
were you all facing this issue for some selected forms like I am facing or for all the forms.
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