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Emil Svendsen 2 posts 82 karma points

Sep 19, 2016 @ 11:12

0

Install of forms fails

Hi guys!

I have the 7.3.7 version of Umbraco.

I'm in the situation that im trying to install the "Forms" section. Sadly i cannot login to install the "Forms" section.

So, I have already been logged into my Umbracco. But when i try to download the "Forms" it will keep asking me to relog. "Session timed out. Log in below" - Is the statement that pop up instant after no waiting time.

Can some help me with this problem? Or explain to me if I do something wrong?

// Emil

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Dennis Aaen 4500 posts 18255 karma points admin hq c-trib

Sep 19, 2016 @ 20:59

100

Hi Emil, and welcome to our.

Sorry to hear that you have issues with installing Umbraco Forms into your Umbraco installation.

What I think that you should try, is to install the Umbraco Forms as a local package, to see if this works for you instead of using the installer.

So you could please try download the Umbraco Forms package here https://our.umbraco.org/projects/developer-tools/umbraco-forms/ and install it like this:

Go to the developer package and choose install local package, load in the zip file without unzip it, and the follow the instructions on the screen.

Hope this helps,

/Dennis

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Emil Svendsen 2 posts 82 karma points

Sep 20, 2016 @ 08:54

0

Thank you for the answer.

It solved the problem for me!

// Emil

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MuirisOG 382 posts 1284 karma points

Sep 22, 2016 @ 15:35
0
I tried this and got the following error:
```
No connection could be made because the target machine actively refused it 104.40.210.33:80 
```
Any help would be appreciated.

Thanks Muiris
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Dennis Aaen 4500 posts 18255 karma points admin hq c-trib

Nov 29, 2016 @ 13:36
0
Hi MuirisOG,

I have seen seen this message before when there is some issue with the SMTP settings in your web.config. So first thing I would check is that your SMTP settings in the web.config is right.

Next this is to set a valid email address in the /config/umbracoSettings.config.
```
<notifications>
  
  <email>[email protected]</email>
</notifications>
```
Hope this helps,

/Dennis
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MuirisOG 382 posts 1284 karma points

Nov 29, 2016 @ 16:33

Hi Dennis

many thanks for this suggestion. I had the mail server set up correctly, but not the email addresses. I tried again but it still failed. I think the error you are referring had the localhost loopback IP address, 127.0.0.1, but the IP address in my error is different.

I tried installing it both manually and through the backoffice installation process and still no joy.

The fiddler trace is shown below... I've changed the domain name for privacy, but the port number is 752 to reflect the version number. In fact, you can ignore that too as I tried it on localhost on the server as well.

18  200 HTTP    umbraco.mydomain.co.uk:752  /umbraco/backoffice/UmbracoApi/Authentication/GetRemainingTimeoutSeconds    11  no-cache; Expires: -1   application/json; charset=utf-8 chrome:7556
19  200 HTTP    umbraco.mydomain.co.uk:752  /umbraco/backoffice/UmbracoApi/PackageInstall/Import    303 no-store, must-revalidate, no-cache, max-age=0; Expires: Mon, 01 Jan 1990 00:00:00 GMT  application/json; charset=utf-8 chrome:7556
20  200 HTTP    umbraco.mydomain.co.uk:752  /umbraco/backoffice/UmbracoApi/PackageInstall/InstallFiles  303 no-store, must-revalidate, no-cache, max-age=0; Expires: Mon, 01 Jan 1990 00:00:00 GMT  application/json; charset=utf-8 chrome:7556
21  500 HTTP    umbraco.mydomain.co.uk:752  /umbraco/backoffice/UmbracoApi/PackageInstall/InstallData   9,064   private text/html; charset=utf-8    chrome:7556
22  500 HTTP    umbraco.mydomain.co.uk:752  /umbraco/views/common/overlays/ysod/ysod.html?umb__rnd=7.5.2.330981954  9,064   private text/html; charset=utf-8    chrome:7556
23  500 HTTP    umbraco.mydomain.co.uk:752  /umbraco/backoffice/UmbracoApi/Authentication/GetRemainingTimeoutSeconds    9,064   private text/html; charset=utf-8    chrome:7556
24  500 HTTP    umbraco.mydomain.co.uk:752  /umbraco/ysod   9,064   private text/html; charset=utf-8    chrome:7556
25  500 HTTP    umbraco.mydomain.co.uk:752  /umbraco/backoffice/UmbracoApi/PackageInstall/InstallData   9,064   private text/html; charset=utf-8    chrome:7556
26  500 HTTP    umbraco.mydomain.co.uk:752  /umbraco/backoffice/UmbracoApi/PackageInstall/InstallFiles  9,064   private text/html; charset=utf-8    chrome:7556
27  500 HTTP    umbraco.mydomain.co.uk:752  /umbraco/backoffice/UmbracoApi/Dashboard/GetDashboard?section=developer 9,064   private text/html; charset=utf-8    chrome:7556
28  500 HTTP    umbraco.mydomain.co.uk:752  /umbraco/views/common/overlays/ysod/ysod.html?umb__rnd=7.5.2.330981954  9,064   private text/html; charset=utf-8    chrome:7556

I'll try an earlier version of Umbraco Forms and see how I get on with that.

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MuirisOG 382 posts 1284 karma points

Nov 29, 2016 @ 18:33

0

Right

I've managed to install version 4.2.2 and it ran through without any problems.

I'm not sure what's going on with version 4.3.3, but I think I might just leave it for now while I trail version 4.2.2.

Just for info, I had another post running with the same issue here: https://our.umbraco.org/forum/umbraco-forms/80233-umbraco-forms-installation

Thanks for all your help, it really is very much appreciated.

Muiris.

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