So... I deleted the new dlls in the bin folder, (there weren't any changes to the web.config), namely:

epplus.dll
umbraco.forms.core.dll
umbraco.forms.core.providers.dll
umbraco.forms.web.dll
umbraco.forms.we.xmlserializers.dll
umbraco.licensing.dll

and removed the forms package, and now only get the errors below in the backoffice when I click on the Forms section

Request error:  The URL returned a 404 (not found): 
/app_plugins/umbracoforms/backoffice/dashboards/licensing.html  

×  
 Request error:  The URL returned a 404 (not found): 
/app_plugins/umbracoforms/backoffice/dashboards/yourforms.html  

×  
 Request error:  The URL returned a 404 (not found): 
/app_plugins/umbracoforms/backoffice/dashboards/activity.html 

Can the software be downloaded to trial it out locally?

You should be able to trial it. However, to fix your errors, you will also want to remove any Umbraco Forms related entries in dashboard.config, trees.config, and applications.config (all in the config folder).

Nicholas

I really appreciate your help.

I've copied the dashboard.config section from another installation and it is now back to normal.

I'm still not sure why I'm getting an error from the remote server when I try to install it.

I used an IP lookup on the IP Address in my first post and brings up umbraco.com

Can it have something to do with the licensing?

Hi everyone,

I've tried to install Forms on v 7.5.2 and I'm still getting the error I posted originally (re the "No connection...")

I've mastered the art of uninstalling forms manually, but any help on installing it and getting past this error would be great, thanks.

Muiris

Yeah, I suspect it's something to do with the licensing.

Which version of Umbraco Forms are you attempting to use?

Also, try visiting umbraco.com from the machine you are trying to run the website from (to confirm there isn't a firewall blocking it).

Right

I've managed to install version 4.2.2 and it ran through without any problems.

I'm not sure what's going on with version 4.3.3, but I think I might just leave it for now while I trail out version 4.2.2.

Just for info, I had another post running with the same issue here: https://our.umbraco.org/forum/umbraco-forms/80115-install-of-forms-fails

Thanks for all your help, Nicholas, it really is very much appreciated.

Muiris.

Update: uninstalled v422, tried v433 again, same problem, so back to v422 until there's another release.

This is getting me down.

I can't install v4.4.0 (which came out last night) either.

I think it's because our proxy server is blocking access to the internet, but this means that the Forms package can't be installed and tested on localhost, behind a firewall. Why it should want to connect to this Microsoft Azure server is another question. You would think that the CMS site should not be requesting anything on the internet that I haven't sanctioned.

Here's the part of the error which is causing the problem, I believe:

No connection could be made because the target machine actively refused it 104.40.210.33:80
   at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)



Request information: 
    Request URL: http://localhost:1600/umbraco/backoffice/UmbracoApi/PackageInstall/InstallData 
    Request path: /umbraco/backoffice/UmbracoApi/PackageInstall/InstallData 
    User host address: ::1 
    User:  
    Is authenticated: False 
    Authentication Type:
    Thread account name: IIS APPPOOL\myAppPool 

Haha, nice workaround. I'm sure the Umbraco HQ team will understand. Hopefully they'll also provide some guidance on how such a scenario ought to be handled in general.

If anybody from the core team is reading this, is there a good way for Umbraco Forms to be used on a server that has firewall rules blocking outbound web traffic?

After all that, I find I can't use Umbraco Forms with WebForms.

https://our.umbraco.org/forum/umbraco-pro/contour/66950-umbraco-forms-webforms-usercontrol

So, Contour it is, then...

is working on a reply...