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  • Callum Douglas 9 posts 111 karma points
    Dec 08, 2016 @ 11:11
    Callum Douglas
    0

    Umbraco form entries not loading

    Umbraco v7.5.4

    My form entries page isn't loading, you go onto form entries on any form and it just sits there loading for ages.

    Umbraco forms is in trial mode for the moment.

    Any suggestions would be welcome.

    Thanks

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  • Dennis Aaen 4500 posts 18255 karma points admin hq c-trib
    Dec 15, 2016 @ 18:54
    Dennis Aaen
    0

    Hi Callum,

    I add an answer the other day on the support case that you had submitted. Does that solve this issue?

    Best,

    /Dennis

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  • Robert Leet 7 posts 77 karma points
    Feb 01, 2017 @ 19:20
    Robert Leet
    0

    Having the same issue. can you repeat the solution here?

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  • Magnus Szatkowski 28 posts 149 karma points
    Feb 02, 2017 @ 08:36
    Magnus Szatkowski
    0

    Me too - would like an update here :)

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  • Dennis Aaen 4500 posts 18255 karma points admin hq c-trib
    Feb 02, 2017 @ 09:27
    Dennis Aaen
    0

    Hi Magnus,

    Could you please try clear your browser cookies and go to /config/ClientDependency.config and the bump 

    <clientDependency version="xxxxxxxxx" fileDependencyExtensions=".js,.css" loggerType="Umbraco.Web.UI.CdfLogger, umbraco">

    Just change the last digit one up.

    Hope this helps

    /Dennis

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  • Magnus Szatkowski 28 posts 149 karma points
    Feb 02, 2017 @ 14:39
    Magnus Szatkowski
    0

    Hej Dennis,

    Thanks for your reply,

    This seems not work unfortuneatly.

    atm. i get this error )]}', {"Message":"The requested resource does not support http method 'GET'."}

    on https://it-hotellet.dk/umbraco/backoffice/UmbracoForms/Record/PostRetriveRecords

    Do you have any idea what this might be caused by?

    I just realised, that i haven't purchased the license for this site yet, but that shouldn't have an impact on my ability to see the entries, right? (atleast it should tell me so, not just not keep "loading")

    Kind regards, Magnus

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  • Robert Leet 7 posts 77 karma points
    Feb 02, 2017 @ 15:22
    Robert Leet
    0

    I tried the above also and it did not help.

    I am receiving the same error on PostRetriveRecords. 1. i have a license however it was not delivered through the wizard. Support had to email it to me. 2. i have two separate websites running on my web server. each with their own forms license if that matters.

    This issue was first noticed early January. Was not an issue in 2016.

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  • Robert Leet 7 posts 77 karma points
    Feb 02, 2017 @ 17:58
    Robert Leet
    0

    Also /umbraco/backoffice/UmbracoForms/Licensing/GetLicen is failing with 500 Internal Server Error

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  • Robert Leet 7 posts 77 karma points
    Feb 02, 2017 @ 21:57
    Robert Leet
    0

    This issue was resolved after re-installing the forms through the back office wizard.

    The back office install forms wizard prompt was showing after I upgraded Umbraco to the latest version. I am not sure if there is another way to force the prompt for forms to be installed again without upgrading Umbraco.

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  • Magnus Szatkowski 28 posts 149 karma points
    Feb 03, 2017 @ 12:19
    Magnus Szatkowski
    0

    Nice to hear it works wih reinstalling it Robert,

    Dennis, is this the fix? And if it is, is there a way to force promt for reinstalling Forms?

    Kind regards, Magnus

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