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Katie 6 posts 76 karma points

Mar 02, 2017 @ 02:18

0

Umbraco Form - not sending email

Hi, I have created a form, put my workflow entry as Send email to EMAIL ADDRESS ADDED HERE when submitted Click - Send Email Put in my email address Save

My entries are going to the entries section but the email is not coming to me.

Please help

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Dennis Adolfi 1082 posts 6449 karma points MVP 6x c-trib

Mar 02, 2017 @ 07:08
0
Hi Katie.

Have you configured your SMTP settings? Does are needed in order to send emails.

Look in your web.config, if you haven't configured them, they will most definetly look something like this:
```
 <mailSettings>
      <smtp from="[email protected]">
        <network host="127.0.0.1" userName="username" password="password" />
      </smtp>
    </mailSettings>
```
Just update these configurations with your Server SMTP settings and you should be good to go. If you dont have a SMTP, i recommend SendGrid https://sendgrid.com/, but there are a bunch of options.

If however you have your SMTP set up and you still cant send any emails, I recommenf having a look in your logfiles (/App_Data/Logs). Your "Send email" workflow is probobly failing for some reason, but workflows does'nt cancel a form submission, it just logs an error message and moves on to the next workflow (which is why the data shows up in the entries section). Have a look in the logfile and look for any row marked "ERROR" and you should find the reason.

Best of luck to you!

All the best!
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Umbraco Form - not sending email