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  • Jonathan Roberts 409 posts 1063 karma points
    May 16, 2017 @ 09:45
    Jonathan Roberts
    0

    Error when user goes to edit Umbraco Form in CMS

    Hi,

    We have a lot of Umbraco Forms on our system and we have a licence for the product. When an Admin user views the form via the CMS it works fine but when another type of user goes to edit the form they cannot view the form and an error is displayed in the Developer Console:

    Failed to load resource: the server responded with a status of 500 umbraco/backoffice/UmbracoForms/Licensing/GetLicenceStatus

    AND

    umbraco/backoffice/UmbracoForms/FormSecurity/GetByUserId=191 (which is the user trying to access the form)

    Any ideas?

    Jon

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  • Craig Mayers 164 posts 508 karma points
    May 17, 2017 @ 00:13
    Craig Mayers
    0

    Hi Jonathan,

    Are you sure the user having the issues has the necessary privileges to access the form?

    Check [ USERS > FORM SECURITY ] and ensure all permissions are correct.

    Also, see related thread:

    https://our.umbraco.org/forum/umbraco-forms/82442-umbraco-forms-user-security-error

    Craig

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