I have inherited a website that uses umbraco. I have never used this CMS and to be honest I feel quite lost. I have managed to figure out where to edit the site's contact forms. I have changed the old email address to a new one but when I test the form the email simply never arrives.
Can somebody lend a hand in figuring out what the problem might be?
Make sure you have designated your smtp server in your web.config file, as well has the 'from' value. It's also a good idea to set the default 'from' value for Forms in the umbracoSettings.config file. Lastly, if your web server and mail server are two separate servers, make sure your web server has permission to relay - that was an issue for me.
Contact Form not sending email
Hello,
I have inherited a website that uses umbraco. I have never used this CMS and to be honest I feel quite lost. I have managed to figure out where to edit the site's contact forms. I have changed the old email address to a new one but when I test the form the email simply never arrives.
Can somebody lend a hand in figuring out what the problem might be?
Thank you.
Hi Akos
First of all check please UmbracoTraceLog, if there are some errors. It places at /App_Data/Logs/UmbracoTraceLog.txt
Then look at web.config and check smtp server settings, is it working?
Thanks,
Alex
Make sure you have designated your smtp server in your web.config file, as well has the 'from' value. It's also a good idea to set the default 'from' value for Forms in the umbracoSettings.config file. Lastly, if your web server and mail server are two separate servers, make sure your web server has permission to relay - that was an issue for me.
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