timeout in upload control

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Martin Aguirre 42 posts 210 karma points

Jul 13, 2017 @ 17:21

This issue is driving me crazy

I used a uploadfile control in a umbraco form.

when I use it, selecting a file and waiting for more than 60 seconds to continue, the follow error message is showed "The page was not displayed because the request entity is too large."

This not happen when the wait is minor than 60 seconds.

Please where can I configure this adding more time to proceed ? Thanks a lot

This is the POST capture from Chrome

Request Method:POST
Status Code:413 Request Entity Too Large
Remote Address:172.19.75.252:3128
Referrer Policy:no-referrer-when-downgrade
Response Headers
view source
Connection:close
Content-Length:67
Content-Security-Policy:img-src *
Content-Type:text/html
Date:Thu, 13 Jul 2017 17:26:53 GMT
Strict-Transport-Security:max-age=31536000; includeSubDomains
X-Content-Type-Options:nosniff
X-Frame-Options:SAMEORIGIN
X-Xss-Protection:1; mode=block
Request Headers
view source
Accept:text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
Accept-Encoding:gzip, deflate, br
Accept-Language:es-ES,es;q=0.8
Cache-Control:max-age=0
Connection:keep-alive
Content-Length:1067221

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MuirisOG 382 posts 1284 karma points

Jul 13, 2017 @ 20:07

0

How big is the file you are trying to upload?

It's not just timing out because of permissions problems?

Is there room on your drive?

Which data type are you using to store the image?

Which version of Umbraco are you running?

Is there anything in the log file in the app_data folder?

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Martin Aguirre 42 posts 210 karma points

Jul 14, 2017 @ 14:19

100

Hi. Sorry for the long time to response. I'have been looking for the root cause of this issue.

How big is the file you are trying to upload? its only 1 MB

It's not just timing out because of permissions problems? Permission maybe not, but some IIS security config maybe.

Is there room on your drive? yes there are so much capacity!.

Which data type are you using to store the image? an .JPG image or an PDF file.

Which version of Umbraco are you running? Umbraco version 7.4.1 assembly: 1.0.5891.23238 Version actual instalada de Umbraco Forms: "4.3.2"

Is there anything in the log file in the app_data folder? there is not relevant information about this problemn.

Here some links about the problem. Looks like a IIS and SSL issue

https://stackoverflow.com/questions/10122957/iis7-413-request-entity-too-large-uploadreadaheadsize

https://docs.microsoft.com/en-us/iis/get-started/whats-new-in-iis-7/changes-in-security-between-iis-60-and-iis-7-and-above

https://technet.microsoft.com/library/security/ms10-049

https://forums.asp.net/t/1330260.aspx?FileUpload+large+files+SSL+client+certificates+and+the+UploadReadAheadSize+bug+suggestions+

Hi, and in this http://securitythroughabsurdity.com/2008/01/screen-bug-in-ie-with-aspnet.html link the root cause explained in extenso.

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