contour form sections disappearing - Umbraco Forms

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Matt Smith 79 posts 110 karma points

Jul 21, 2017 @ 09:40

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contour form sections disappearing

Hi

we have an odd issue with contour, which seems to affect us more on more complicated forms.

Someone will be working on a form and occasionally whole sections will just vanish from the editor. However they often re-appear a number of hours or sometimes even days later, has anyone else experienced this or have any ideas as to the cause?

Thanks, Matt

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Dennis Aaen 4500 posts 18255 karma points admin hq c-trib

Jul 24, 2017 @ 07:38

Hi Matt,

Hmm, that's odd. Could you please check that you have these lines

<add silent="false" initialize="true" sortOrder="0" alias="forms" application="contour" title="Forms" iconClosed="legacy" iconOpen="legacy" assembly="Umbraco.Forms.UI" type="Trees.LoadForm" action="" />

<add silent="false" initialize="true" sortOrder="1" alias="formdatasources" application="contour" title="Data Sources" iconClosed="legacy" iconOpen="legacy" assembly="Umbraco.Forms.UI" type="Trees.LoadDataSource" action="" />

<add silent="false" initialize="true" sortOrder="2" alias="formprevaluesource" application="contour" title="Prevalue Sources" iconClosed="legacy" iconOpen="legacy" assembly="Umbraco.Forms.UI" type="Trees.LoadPreValueSource" action="" />

<add silent="false" initialize="true" sortOrder="5" alias="formssecurity" application="users" title="Contour security" iconClosed="legacy" iconOpen="legacy" assembly="Umbraco.Forms.UI" type="Trees.LoadFormsSecurity" action="" />

After you have added this to your trees.config file remember to recycle the app pool.

Then you should be good to go.

Hope this helps.

/Dennis

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Matt Smith 79 posts 110 karma points

Jul 25, 2017 @ 09:05

0

Thanks Dennis, I'll get the developers to check the config and report back. Best wishes, Matt

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Matt Smith 79 posts 110 karma points

Aug 10, 2017 @ 14:41

Hi Dennis

We have the following, which is similar but with some small differences, can you let me know if they will be a problem?

  <add silent="false" initialize="true" sortOrder="0" alias="forms" application="contour" title="Forms" iconClosed="legacy" iconOpen="legacy" type="Umbraco.Forms.UI.Trees.LoadForm, Umbraco.Forms.UI" action="" />

  <add silent="false" initialize="true" sortOrder="1" alias="formdatasources" application="contour" title="Data Sources" iconClosed="legacy" iconOpen="legacy" type="Umbraco.Forms.UI.Trees.LoadDataSource, Umbraco.Forms.UI" action="" />

  <add silent="false" initialize="true" sortOrder="2" alias="formprevaluesource" application="contour" title="Prevalue Sources" iconClosed="legacy" iconOpen="legacy" type="Umbraco.Forms.UI.Trees.LoadPreValueSource, Umbraco.Forms.UI" action="" />

  <add silent="false" initialize="true" sortOrder="5" alias="formssecurity" application="users" title="Contour security" iconClosed="legacy" iconOpen="legacy" type="Umbraco.Forms.UI.Trees.LoadFormsSecurity, Umbraco.Forms.UI" action="" />

Thanks Matt

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Dennis Aaen 4500 posts 18255 karma points admin hq c-trib

Aug 10, 2017 @ 21:09

0

Hi Matt

What exact version of Umbraco are you using

/Dennis

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Matt Smith 79 posts 110 karma points

Aug 11, 2017 @ 07:19

0

Hi

Version 6.2.6.

I saw another message about changing true to false but that seems to have been removed, is that still something to try?

Thanks, Matt

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Dennis Aaen 4500 posts 18255 karma points admin hq c-trib

Aug 11, 2017 @ 14:39
0
Hi Matt,

But it´s already set to true
```
<add silent="false" initialize="true" sortOrder="0" alias="forms" application="contour" title="Forms" iconClosed="legacy" iconOpen="legacy" type="Umbraco.Forms.UI.Trees.LoadForm, Umbraco.Forms.UI" action="" />
```
Would it be possible for you to try to uninstall Contour and then Install Umbraco 4.4.2 to see if it works better with Umbraco 6.2.6

https://umbraconightlies.blob.core.windows.net/umbraco-forms-release/UmbracoForms.Package.4.4.2.zip

Best.

/Dennis
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