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  • Damon 217 posts 287 karma points
    Jul 03, 2018 @ 11:11
    Damon
    0

    What is this error that sometimes occurs when authorising form entries?

    Hi, here is the red error:

    Excuted Action: Failed to excute action Approve due to error: [object Object]

    Does anyone know what this is?

    Thanks

  • Jan Skovgaard 11280 posts 23678 karma points MVP 10x admin c-trib
    Jul 03, 2018 @ 19:25
    Jan Skovgaard
    0

    Hi Damon

    Not sure why this happens - What version of Forms are you currently using? And have you done any customisation of any kind, which could have this side effect?

    Also I'm wondering if perhaps the log file can provide some more insight? Do you see anything marked with "ERROR", which is related to this issue? You find the log file in /App_Data/Logs

    Looking forward to hearing from you.

    /Jan

  • Damon 217 posts 287 karma points
    Jul 04, 2018 @ 12:37
    Damon
    0

    Hi, Umrbaco 7.10.4. Forms 7.02. This only happened for about a day, the new ones are approving. This has happened before too. errors were:

    The red error in Umbraco is:

    Excuted Action: Failed to excute action Approve due to error: [object Object]

    In web developer console: Failed to load resource: the server responded with a status of 500 (Internal Server Error) /umbraco/backoffice/UmbracoForms/Record/PostExecuteRecordSetAction

    The log error is:

    System.NullReferenceException: Object reference not set to an instance of an object. at Umbraco.Forms.Web.Services.RecordService.

  • Damon 217 posts 287 karma points
    Jul 04, 2018 @ 12:42
    Damon
    0

    Can you see the full log error? Not sure if it is showing.

  • Damon 217 posts 287 karma points
    Jul 04, 2018 @ 12:43
    Damon
    0

    2018-07-04 13:34:07,610 [P3920/D2/T26] ERROR Umbraco.Forms.Web.Editors.RecordController - Unhandled controller exception occurred System.NullReferenceException: Object reference not set to an instance of an object. at Umbraco.Forms.Web.Services.RecordService.

  • Pallav Joshi 3 posts 52 karma points
    Sep 22, 2023 @ 14:04
    Pallav Joshi
    0

    Any Update on this as I am facing same issue.

    I am trying to approve form entries manually using a scheduler using "RecurringHostedServiceBase" but its throwing "Object reference not set to an instance of an object. " on approve method. Here is the method I am using

    _recordService.Approve(record, form);

    I confirm that _recordService, record and from parameters are not null.

    waiting for quick response.

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