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we have a very odd issue.
A form has mandatory fields on pages one and two of a 5 page form.
In a small amount of cases customers have submitted the form and managed to not complete the mandatory fields.
However, the email sent with the form data misses those form fields for those 2 pages altogether - they are not included at all - rather than the questions being included but the answer blank.
It is as if the form begins on page 3.
I am unable to recreate it.
Just normal contour conditional logic and mandatory fields.
No server side validation.
It is very odd as the email of results just excludes the fields altogether, rather than including the field with no data next to it.
Any suggestions welcome!
I think it has to be something to do with the data being entered to the form - does anyone have any experience of any characters causing problems?
We still occasionally have this issue.... does anyone know if the forms check for all the fields being there before it is submitted?
This is a strange issue, where it feels like the session have somehow restarted or something but the form is then submitted with missing data.
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