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  • Kyle Jorve 5 posts 87 karma points
    Mar 13, 2019 @ 16:33
    Kyle Jorve
    0

    Umbraco Forms License Configuration Error

    I just bought a new Umbraco Forms license and went to configure it. Trying to configure the license always produces an error screen, however. I'm trying to get a site build out fast and this is very frustrating as I paid for the license and now can't download it because I'm unable to configure it.

    Please help!

    This is the screen I get whenever I try to save my license configuration: enter image description here

  • Dennis Aaen 4433 posts 17888 karma points admin hq c-trib
    Mar 13, 2019 @ 16:50
    Dennis Aaen
    0

    Hi Kyle.

    First of all, I totally understand that this is very frustrating as you paid for the license and now can't download it because you are unable to configure it.

    We are working on to get this issue fixed as soon as possible. If you can send our support team an email at contact@umbraco.com with the domains that should be added to the license, then we will be ready to help you so you can move on with your project.

    Sorry for the inconvenience

    All the best,

    /Dennis

  • Kyle Jorve 5 posts 87 karma points
    Mar 13, 2019 @ 17:06
    Kyle Jorve
    0

    Hi Dennis,

    I got an email back from support and it looks like they fixed the issue. All is well now. Thank you for your prompt reply!

  • Dennis Aaen 4433 posts 17888 karma points admin hq c-trib
    Mar 13, 2019 @ 19:36
    Dennis Aaen
    0

    Hi Kyle

    Great to hear that our support team helped you out right away.

    I am part of the support team myself.

    Have a fantastic day

    /Dennis

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