Sign in Register
Copied to clipboard

Flag this post as spam?

This post will be reported to the moderators as potential spam to be looked at


  • Marc Laurin 7 posts 87 karma points
    Aug 28, 2019 @ 05:39
    Marc Laurin
    0

    Form not working since maintenance

    Hi

    I understand autoupgrades were made to Umbraco forms yesterday.

    I found out this morning that a form on our website has since stopped working - the data isn't captured when the user clicks Submit - instead the form is shown again.

    Looking at the code, nothing has changed at our end so I suspect the recent changes have affected the functionality.

    Could you tell me what I can do about it? It is rather urgent as users assume their information has been captured and we lose critical leads.

    Here is the link to the form.

    www.recall.bmw.com.au/takatastatus

    Thank you

    Marc

    Copy Link
  • Alex Skrypnyk 6182 posts 24284 karma points MVP 8x admin c-trib
    Sep 02, 2019 @ 20:36
    Alex Skrypnyk
    0

    Hi Marc

    Can you show me the code of this page?

    How do you render the form?

    Thanks,

    Alex

    Copy Link
  • Marc Laurin 7 posts 87 karma points
    Sep 11, 2019 @ 05:30
    Marc Laurin
    0

    Hi Alex.

    Thanks for getting back to me.

    One of my colleage has since sorted this out with Umbraco Support. I understand they revered to a previous version of the form.

    I don't exactly know what the updates to the forms did to mine but the form is working again - hopefully permanently.

    Appreciate your help. Cheers

    Marc

    Copy Link

  • This forum is in read-only mode while we transition to the new forum.

    You can continue this topic on the new forum by tapping the "Continue discussion" link below.

Please Sign in or register to post replies