Copied to clipboard

Flag this post as spam?

This post will be reported to the moderators as potential spam to be looked at


  • Greg Berlin 818 posts 634 karma points
    Sep 22, 2010 @ 14:01
    Greg Berlin
    0

    Upgrade to 1.1.3 broke my site. Please Help :(

    So i've just run through the upgrade instructions for Contour.. downloaded the 1.1.3 upgrade zip file, extracted contents to root of site, overwrote all files etc.

    Restarted app pool... logged back in to Umbraco, and everything is messed up.  Namely the tree view as follows:

    1. Content section just shows the content node, nothing under it; 
    2. same for media.  
    3. Users loads the tree for Axenda disable properties section; 
    4. settings loads the 301 url tracker section tree; 
    5. Developer loads nodes for third party items only - no core umbraco nodes load; 
    6. members loads only the base node
    7. Contour loads just the base node, with an error on the dashboard
      Could not load control '/umbraco/plugins/umbracocontour/formsdashboard.ascx'. 
    8. Contour form on the front end throws this error:
      Error creating control (/usercontrols/umbracoContour/RenderForm.ascx).
      Maybe file doesn't exists or the usercontrol has a cache directive, which is not allowed! See the tracestack for more information!
    What i've done to try fix it:
    1. restarted the app pool many times
    2. restarted the website
    3. reset all permissions (full permissions to network service on entire service, and forced override of children... dont worry its just a dev environment)
    4. Checked the umbraco logs... no errors logged there
    Any ideas what went wrong?  Really wishing i'd checked my previous code changes into source control before running this upgrade.  ugh.
    Thanks
    Greg
    btw, i'm running Umbraco 4.5.1 on IIS7 Windows 7 x64.  Frontend site works fine.

  • Anders Brännmark 228 posts 280 karma points
    Sep 22, 2010 @ 14:23
    Anders Brännmark
    0

    Copy the files from the update again to be sure that everything is up to date..

  • Comment author was deleted

    Sep 22, 2010 @ 14:29

    @Greg, are you sure you copied everything from the update zip to the correct location?

  • Douglas Robar 3570 posts 4711 karma points MVP ∞ admin c-trib
    Sep 22, 2010 @ 14:57
    Douglas Robar
    2

    Sounds like what happens when you don't "unblock" the zip file before unzipping with the built-in Windows zip feature. You can either "unblock" the zip file (right-click, properties on the .zip file) first, or use a better zip tool such as WinZip, WinRAR, 7Zip, anything but the lousy built-in zip capabilities in Windows.

    Beyond that, triple-check your file permissions to be sure the application pool owner has the correct perms.

    Let us know what you find out.

    cheers,
    doug.

  • Greg Berlin 818 posts 634 karma points
    Sep 22, 2010 @ 14:59
    Greg Berlin
    0

    Definitely copied all the files over.. i know because i extracted them to a temp folder, then moved them to the site root... told to merge and overwrite for all folders and files.  temp folder was empty after.

    have just extracted the archive directly to the site root... overwrote all files... no change.  its fubarred :(

    any other ideas?

  • Greg Berlin 818 posts 634 karma points
    Sep 22, 2010 @ 15:08
    Greg Berlin
    0

    Doug, mate, you're an absolute genius!

    That's the first i've ever heard of this 'unblock' feature... installing 7zip right away.

    Thank you so much - you're a champion!  Karma coming your way :)

Please Sign in or register to post replies

Write your reply to:

Draft