I just installed the "Contour Contrib" package but I can't really make it do what i want it to do.
What I want to do is to send a mail to an e-mail address provided in one of the form fields. I tried using {email} in the receiver e-mail address field. (My form email field is named "Email"). This is not working - no e-mail is sent.
Then I just wanted to test if it worked at all, so i just entered my own email in the receiver field - and it still doesn't work - no email is sent to me.
Theres not really much documentation around to read. Is there anything else I need to do, other than installing the package? Anything in the web.config or other config files?
Btw. the contour buld-in "Send mail" workflow works fine.
Try checking the umbracoLog table in the Umbraco DB, there is most likely an error explaining what's going on.
My first guess, is that you need to add a key to your web.config under <appSettings>:
<add key="contourContribUseSsl" value="false" />
This was added in a recent version of Contour Contrib, and If I recall there is an exception if you don't have this key defined, whether or not you want to actually use SSL. Probably should add some error checking to the workflow if this key isn't defined.
Anyway, try adding that in your web.config and see what happens, otherwise check the umbracoLog table
I have the same problem. I have {email} as the recipient which works fine when the type is "send email" but when it is "send email extended" no email arrives.
I have the same problem. No emails are sent what so ever. I have added the key to web.config but it does not work at all.
Tried to set up two workflow rules, one with traditional send email and one with extended. And the only one that works is the basic one, and does actually send an email. So everything else is set up correct.
Not sure if you solved the problem yet, but I thought to share my finding.
I had same issue, I followed step above without luck.
So then I checked [umbracoLog] table, and I noticed errors "The parameter 'address' cannot be an empty string. Parameter name: address"
If you found that errors, then the solustion simply enter email address to "Reply-To" field (in the workflow), and it magically resolve the email sending problem.
Adding the contourContribUseSsl key and an address in Reply-To worked for me. The error I was getting was a generic "Object reference not set to an instance of an object."
Contour Contrib, Send mail extended problem
Hi,
I just installed the "Contour Contrib" package but I can't really make it do what i want it to do.
What I want to do is to send a mail to an e-mail address provided in one of the form fields. I tried using {email} in the receiver e-mail address field. (My form email field is named "Email"). This is not working - no e-mail is sent.
Then I just wanted to test if it worked at all, so i just entered my own email in the receiver field - and it still doesn't work - no email is sent to me.
Theres not really much documentation around to read. Is there anything else I need to do, other than installing the package? Anything in the web.config or other config files?
Btw. the contour buld-in "Send mail" workflow works fine.
Help will be very much appreciated :-)
Thanks in advance,
René Poulsen
Really?! Isn't there anyone out there knowing why this is not working as described?
Hi René,
Try checking the umbracoLog table in the Umbraco DB, there is most likely an error explaining what's going on.
My first guess, is that you need to add a key to your web.config under <appSettings>:
This was added in a recent version of Contour Contrib, and If I recall there is an exception if you don't have this key defined, whether or not you want to actually use SSL. Probably should add some error checking to the workflow if this key isn't defined.
Anyway, try adding that in your web.config and see what happens, otherwise check the umbracoLog table
Hope this helps,
Tom
I have the same problem. I have {email} as the recipient which works fine when the type is "send email" but when it is "send email extended" no email arrives.
I have the same problem. No emails are sent what so ever. I have added the key to web.config but it does not work at all.
Tried to set up two workflow rules, one with traditional send email and one with extended. And the only one that works is the basic one, and does actually send an email. So everything else is set up correct.
Please help!
//Kalle
Hi Kalle,
Not sure if you solved the problem yet, but I thought to share my finding.
I had same issue, I followed step above without luck.
So then I checked [umbracoLog] table, and I noticed errors "The parameter 'address' cannot be an empty string. Parameter name: address"
If you found that errors, then the solustion simply enter email address to "Reply-To" field (in the workflow), and it magically resolve the email sending problem.
Hope this help..
~ hery
Adding the contourContribUseSsl key and an address in Reply-To worked for me. The error I was getting was a generic "Object reference not set to an instance of an object."
Thanks Tom.
Regards,
Mirela.
Mirela, you are my hero... this worked for me as well.
Kuddos to Tom. Adding the following key to web.config fixed the issue I was having where Send Extended Email was not working.
key="contourContribUseSsl"value="false"/>is working on a reply...