but
the live site still insists Umbraco is in trial mode, even using the
install your license in the contour umbrao admin, it allows me to select
the web2print domain after signing in, and says all went well and I
should be out of trial mode... but it still remains in trial mode.
the
live site is hosted as a cloud site with rackspace cloud, so is in a
clustered cloud environment... does the licensing api have issues with
this hosting? Is there an api for me to test the licensing other than
just dropping the umbracoForms.lic file into the bin folder?
Please Help!
PS
where do the support tickets disappear to, I can't seem to find any way
of seeing my support tickets, adding extra info or seeing if there was a
response....
Well support is handled trough email currently you can't see an overview of your tickets. I'll get back to you trough our support system regarding the issue.
Licence file issues
Umbraco Contour
Order #12509 Purchased: July, 20, 2011
the development site works fine...
but the live site still insists Umbraco is in trial mode, even using the install your license in the contour umbrao admin, it allows me to select the web2print domain after signing in, and says all went well and I should be out of trial mode... but it still remains in trial mode.
the live site is hosted as a cloud site with rackspace cloud, so is in a clustered cloud environment... does the licensing api have issues with this hosting? Is there an api for me to test the licensing other than just dropping the umbracoForms.lic file into the bin folder?
Please Help!
PS where do the support tickets disappear to, I can't seem to find any way of seeing my support tickets, adding extra info or seeing if there was a response....
Comment author was deleted
Hi Mike,
Well support is handled trough email currently you can't see an overview of your tickets. I'll get back to you trough our support system regarding the issue.
Cheers,
Tim
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